NIGHTMARE company. Just needed a new liner put in that I had already purchased and new steps. They charged me 1150.00. The bottom has hugh footprints ALL over bottom wrinkles from on side to other. They was trying to charge me more money said I needed a new bed of water. Which was going to cost 3500.00 more. I have called the owner several times adressed issue also text her pictures. Hoping to get this resolved. I have not yet heard back any response from owner. Very unprofessional!!!!!!!!!!!!!!!!
Excellent installation. Five Stars all the way.After receiving quotes from numerous pool contractors around the metro Jackson area (Jackson-Brandon-Clinton-Madison) and fielding through their reputations, we decided to go with Paradise Pools in Pearl, MS for our pool repair/redo/makeover project. Our existing concrete decking was shifting, we needed a new liner, and our steps had a small hole in them that had gone unnoticed for over a year (I suspect our bad hail storm had caused the damage). Needless to say, it was A LOT of work and essentially like installing a brand new pool, less the “hole-digging”. Paradise Pools actually came in the cheapest at $22,000. All the others went up from there considerably (ridiculously would be a better fit) because of the amount of concrete removal involved and it all had to be jackhammered (no room for any machines due to our lot and landscape).I can honestly say that for the first time in our lives that we had NO COMPLAINTS. Zero. Nada. Zilch. My husband and I are both in the construction field of service and through that, along with our own personal projects over the years, we know what a rarity that is in “contractor world”. They showed up when they said they would and stuck to a very tight schedule. The gentleman who oversaw our job and laid the brick pavers was so meticulous about each and every detail, which we truly appreciated. He even showed up sick when they poured the concrete because he “wanted” to be there. The ladies in the store were extremely knowledgeable and were an immense help with our selections. I loved the fact that they had a backup plan ready incase the brickyard didn’t have our choice of pavers in stock. They were totally on top of their game. When the job was finished, they cleaned up all their stuff and left the pool immaculate.All in all, Paradise Pools was a pure pleasure to do business with. In fact, we are signing a service agreement with them for all our cleaning anndchemical needs.Anthony & Sue Ellen AkersPearl, MS
I love everybody there. They are very helpful in teaching me how to take care of my pool.
I would not recommend this company if you want your pool installed right and stress free. We had numerous problems which we expressed to the company and they said a manager will call but no one called back to respond to our complaint.
So happy this pool has opened in Pearl! A MUCH needed community service. Hours are 10-5 Mon-Sat. Admission is $6 OR you can purchase a Family Membership(up to 5, immediate family only) for $200 or a Single Membership for $100. Kids under 10 must come with an adult but non-swimming adults are not charged. Private parties can be arranged. Facility is privately owned. Clean. Family Friendly. A simple snack bar is available with inside dining. Lifeguards are on duty. Fun for Kids of ALL Ages!!