customer service is very bad, i asked to be moved to another room because ive seen bed bugs. the front desk guy told me he would only give me new sheets not a new room.
200 Interstate North Pkwy SEAtlanta, GA 30339
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I've stayed in a lot of Marriott properties, and this has to be one of the nicer Fairfield Inns I've stayed in. The room I had (extended king, a ""s…
The first thing that I wasn't pleased with was the fact that I had been on the road driving for 8 hours and upon arrival to this hotel there were no available parking spaces for me to park. There was an 18 wheeler truck that took up about 8-10 spaces and the hotel simply could not accommodate all of its guests. Secondly, upon entering the lobby there were 2 front desk staff members who kept me waiting for 3-4 minutes before asking how they could assist me. It looked as if one of them were a trainee, but the trainer should have acknowledged that I was standing there by saying "I'll be right with you." One of the main reasons I chose this particular hotel was that is stated that there was a restaurant on site, however upon checking in learned that there was no restaurant at this location. This is false advertisement! If there's no restaurant on site that information needs to be removed from this particular hotel's website. The breakfast, however was delicious, but being that I was visiting from out of town I would have liked to order lunch and/or dinner without having to drive off-site to a restaurant. Had I not been mobile I really would have been upset. The cleaning staff was amazing! Unfortunately I will not be returning to this hotel.
This was an amazing find on a recent business trip to Atlanta - most of the old basics were booked solid and I ended up at Twelve. When I come back I will only stay here, the rooms are bigger than most 1 bedroom apartments. You get a full suite, an open balcony, and so much more. We also had appetizers at "Room" in the lobby and the calamari is the best I have ever had. Seriously, the best calamari I have EVER had.
The service was excellent, and the staff were all very helpful and professional, as one would expect from The Ritz-Carlton. The lobby was nicely decorated. The room and everything were pretty clean. The location is great, plenty of places, restaurants and attractions within walking distance. I was disappointed with the room though. Don't get me wrong, there was really nothing wrong with the room. It was perfectly fine by 3-4 star hotel standards, but this is a 5 star hotel, and I was expecting a bit more luxury or amenities than what we usually get at 3-4 star hotels, and I didn't feel like that was the case.
This is the fourth Microtel we've experienced and have been equally impressed with the lodging and staff. The beds are comfy. The breakfast was wonderful, just enough to get going for the day. Maybe add a waffle maker? Thanks Microtel Perimeter you've made our stay in ATL a good time.
I recently visited a friend and stayed at the Renaissance Hotel Midtown and was treated amazingly well during my stay. Medea, the Manager, was extremely helpful, knowledgeable, and professional in helping us with several billing concerns. She went above and beyond to make sure our stay was First Class and memorable. The entire front desk staff, valets, and housekeeping were incredible! I would recommend this hotel to anyone seeking a wonderful experience in Midtown Atlanta. Keep it up Medea!!! You guys rock!!!Tim B.
We have stayed here twice. One time was on the Fourth of July. They were super accommodating and getting us a room that faced Centennial Park on a high-level. The room was clean. The pool and hot tub was up on a lower level roof, The condition of the pool in the hot tub was substandard at best. The pool is a glorified bathtub. If you have small children they will like it. The hot tub was half full. Not enjoyable at all. On the positive side we came back for my friends birthday. They were very accommodating to our party. We were even sent champagne. We will come back again.
Ok, maybe I was smitten by the name and legend. The room was certainly not worthy of the price. The comfortable bed was the best part of our stay. Will definitely pick a different hotel for our next downtown Atlanta.
I had a great time at the spa. The rooms are hip and trendy. Room service made sure to keep my room tidy which I appreciated
@AtlantaPolaris ( located inside and on top ) has great drinks & dope revolving view. For dinner Steak Oscar with a demi glaze was delicious. I love the couch seating so that we could eat and enjoy the beautiful view of Atlanta.