I love this store!!! They have Brighton for me, Vera Bradley for my friends, and so many other brands for gifts. This store is family owned and, as a boutique I'm not surprised about the return policy (10 days to return, 30 days to exchange). It's not Walmart or Vera Bradley itself so one can hardly expect the store to have the return policy of a large corporation. I do know that for the holidays (starting recently) that you can exchange holiday gifts until Jan 10, 2013. So that's a nice feature! I love this store's new location and I will be back often!