I have had one cleaning at this office. Nothing special to note from the visit. I am scheduled for my second this week. The office has only one dentist. If the dentist decides she is taking a day off the hygienists cannot work due to GA State law. For both of my appointments the office called me a week or two before the appointments to reschedule because the dentist was going to be out of the office. Due to the career I have (travel out of state frequently) I cannot easily just reschedule. I build my schedule around my personal appointments. I have now tried calling the office twice to reschedule, once 4 days ago leaving a voice message and again today. Once again leaving a voice message. The professionalism is clearly lacking. I will be finding a new dentist, that is for sure.
1134 Senoia RdTyrone, GA 30290
From Business: Nova Family Dentistry of Tyrone is a team of caring, experienced dental professionals who use only the most advanced technologies, materials & procedures & whose …
I read the reviews on this place so we knew they'd try to up-sell us, but we had no idea! My husband went in for a simple cleaning and walked out being told he needed $2,000+ worth of dental work (which our new dentist highly disagreed). He ended up walking out not even getting his teeth cleaned because they wouldn't do it unless he bought the other services. This place is NOT worth your money!!!!
I went to this dental location because one of the cement connectors of my permanent retainer had come off. There are 5 connectors total that have been securly in place for 15 years. I made the appointment to have the retainer removed. After waiting 45 minutes after my appointment time, the dentist told me the best course of action was to replace the connector rather than removing it. I said ok. She put a huge glob of something on the connection which was more than 3 times as big as my other connectors. Withen 2 1/2 weeks, it came off. I went back in a week ago....this time she said she was putting cement on it, (must have been playdoh the last time). The cement came off yesterday, less than a week later. I went back in today for her to tell me she thought it was my teeth causing the problem, (remember, my other connectors which are still secure have been on my teeth 15 years). I said, ok why don't you take it off then, she said she wasn't comfortable doing that. My dentist I have been going to for 20 years took both my sister's permanent retainers off, and THAT is what I made the original appointment for, why didn't they tell me that then? So, they said they would refund the money for the connector, but it would take 6-8 weeks and that they wouldn't refund the $50.00 exam money...I would NOT go to this dentist, she is not good at what she does!