I bought an LG phone at the store - great phone - the store said they have a $70 any accessory for a phone case or headset ... they did not have any phone cases for the phone so i went with the blue tooth headset. I chose the $90 ones and paid the difference. 5 months later, I'm still paying on my monthly bill for it. Now I am on the phone waiting to speak to some Philipino operator manager because they don't deal with "this" kind of situation --- but they accept payments no problem. This is a CORPORATE STORE. They want me - the costumer - to go to the store and take care of it myself and take it up with the store. I have learned my lesson - make sure you regularly check your phone bills and make it clear before you walk out of that store with any accessories that it is all paid for and you will not be charged for it on your bill.. what a bunch of poorly managed people. They all hate their lives and you can see it in their faces as soon as you step in the store- the attitude and facial expressions are " oh great another costumer " Great job Corporate sprint store - The Sprint Store in232 Andover StPeabody, MA
Not a legit place; i do not recommend it.The new screen they put on my phone didn't work properly, but they tried to give it to me anyway. I am so glad i checked it before leaving the store. They said that was the only iphone 5 screen they had left. Eventually i demanded a full refund. So, they fished my origianal cracked screen out of the trash and put it back on. My phone is now much worse than before i went in.