Puppy La Pew
160 Smithfield Ave, Pawtucket, RI 02860
Puppy La Peu
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Terrible Experience! They cut my dog's mammary gland off completely and I wasn't told about the incident at all! I had to find out about it in the car when I when to to pick up my dog and she squirmed! They had cut my dog one other time before but it wasn't a big cut. I figured mistakes happen and I didn't make a big stink about it. I let it go that one time, but this time the cut was more profound and they had completely cut off her mammary gland! The worse part, They didn't even tell me about it at the time I picked up my baby. I got there and asked how my dog had been and they said she was good but that she had been a little nervous! Failed to mention the incident. Of course she would be nervous, considering we had a less then perfect experience the time before. I'm all for second chances cause I understand mistakes happen but the simple fact that they didn't even tell me about the incident was un acceptable. When I got home and saw her cut I was furious that they had tried to be sneaky and not tell me about this incident as if I wouldn't find out. I called and the owner of this establishment and she said that they "Forgot" to tell me. She said the reason my dog had been cut was because she was too nervous. This was no small cut. My dog no longer has a mammary gland!! Shows complete lack of care. I trusted this place with my dog and will never do so again. I took my baby to the vet of course to make sure she'd be ok. The owner was unapologetic, saying that the fact that my dog was cut wasn't a mistake on their behalf, that the only mistake was that they didn't tell me about the incident when I picked up my dog!!!! I was horrified. Besides being reluctant to pick up the vet bill, (which she said I should be grateful she was even doing because another groomer probably wouldn't have done the same!!!) she asked that I never bring my dog back to this place (Like I would want to anyway!) I was appalled! Very unprofessional and the lack of compassion is beyond words. This was the worst experience I have ever had with a groomer in my life, and I deff do not recommend.
11/09/2008Provided by Citysearch -
Wonderful service! I was very nervous about taking my puppy to get groomed for the first time, I have just read so many horror stories about other places. When I took maverick here they were so great with him being nervous, they gave him alot of attention. They were so great with all the other dogs they were working on, I knew when I left him there he would be in great hands. When I went to pick him up a few hours later he was so excited so I knew he had a great time. He wasnt shaken up and they said he did great. On top of it all it was so reasonable...I was expecting to pay $40 for a trim and a bath...it was only $20!! They will have my business for a lifetime! If you are looking for a groomer..this is the place. Every dog I saw there had the cutest hair cuts!!!