I recently called Island Wide Appliance to service my telescoping downdraft stove vent. Their office personnel were courteous and knowledgeable. After scheduling an appointment, they called the day before to confirm the appointment and on the day of the appointment they called at 9:30 am to provide me with a two hour window of their arrival. I found their technicians to be skilled and competent and they arrived within their expected window. I recommend them and will certainly call them again for my next appliance repair.
3782 Merrick RdSeaford, NY 11783
From Business: Our expert technicians repair & install boilers, furnaces, hot water heaters & pool heaters. For your peace of mind, we feature our Comfort Plus gas heat service …
We have a 4 month old Frigidaire refrigerator we placed in our garage that suddenly wouldn't keep ice cream frozen. Under warranty, Frigidaire directed us to service companies. For no particular reason we first contacted General Keystone Service who were, in a word, incompetent. We then called Island Wide and were handled courteously and professionally. More importantly, the Service technician, Mark, was OUTSTANDING. He knew exactly what the issue was and followed up with us after he came to our home. He knew more than the Frigidaire service center people. His insight and information have helped us build a case to have the refrigerator replaced. I can not recommend him more highly.
Terrible....just terribledifficult people with an independent attitude. horrible customer service.