It is a sad day when you have had your vehicle only a few days. You spend 18000.00 and it has to go back to the shop. They tell you that you have a hub bearing going out and they won't fix it unless you pay them another 500.00. Don't listen when they tell you that you can bring it in and they will take care of you and the problem, because it is a lie. I have had my truck 2 days and they will not fix it. They told me I was on my own and turned me away. All I can tell all of you is be careful when buying a used vehicle from san luis bay motors and check things very careful.
I have used San Luis Bay Motors for my vehicles needs for years. They are always helpful and accommodating.
Best customer service!!!! Amazing sales associates, ask for Alex Frame he is helpful, honest, not pushy like other places. I am a customer of San Luis Bay Motors for life!
All I went in for was an oil change and tire rotation, but they said my tires did not need to be rotated on the work order they are checked off good(I know they forgot to rotate them or even look at them. They needed to be rotated badly). I went back for my next oil change and tire rotation I made sure they didn't forget to rotate them this time, but they said my tires were already junk. They said they will not do anything to help me because the tires have NEVER been rotated. I bought the car from these guys used, so if they have an even half decent mechanic he would of rotated the tires on the pre inspection because they have never been rotated in 14,000 miles. Now at 24,000 miles I have to buy new tires. Then they tried to sell me tires for $200 more than the guys at American Tires across the street for the EXACT same tires. I will never return I suggest you do the same. Too bad there is not a zero star, one is too many.