There should be a way to submit this with negative stars. They don't deserve even 1. My insurance insisted I use this company despite the fact that I told them they had no good reviews. From beginning to end, it was a horrible encounter. After having my prescription for 2 weeks, multiple phone calls on my part because they never call you, wrong information, insisting on all sorts of information from my doctor that insurance said was not needed, they cancelled my order at the last minute leaving me hanging for my medical equipment. The woman at my doctor's office said that they had never encountered the difficult level of trying to meet their specifications going through specialty online software and jumping through hoop after hoop. Then they flat out lied and told my doctor's office they would call me to let me know order was cancelled. I called them again to check on the progress of the order and they told me it was not their job or policy to call me the customer who had given them the prescription. Absolutely the worst place I've tried to do business with in my entire life and I'm 63. Please avoid this company unless you really enjoy stress and terrible customer service.
8876 Gulf Fwy Ste 410Houston, TX 77017
From Business: Texas Home Health is a provider of home health services to private individuals, case managers, physicians, nursing homes, hospitals, insurance companies and health maintenance organizations. It maintains a staff of registered and licensed vocational nurses, physical, occupational and speech therapists, medical social worke…
8402 Woodward StHouston, TX 77051
From Business: We provide Home Health Services, Provider Assistant Services, Home Health Aide, Hospice Services, On Call Care, 24 Hour Nursing Service, Occupational Therapy, Spiritual Counseling, Continuous Care Services and much more!