Solis Tailoring Alterations
3538 Strawberry Rd, Pasadena, TX 77504
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Please AVOID this place! The owner is sneaky and unprofessional! I took some pants and shorts to this place and had the worst experience! First, I'm inferring that the owner lost my number because I never received notification when my clothes were ready. I had to call her, after two weeks, to inquire about my clothes. Also, I asked her to fix a hole in my pants and the hole was still there when I picked up my items. I noticed the hole when I got home and called immediately. She then told me to take the pants back. After about one week, once again, I called because I never received a phone call from her. She told me the pants were ready and to "come by anytime". I was appalled when I picked up my pants because she had the nerve to tell me I owed her for the pants. I told her I paid the previous week and she replied" Yes, but I forgot about the hole in the pants." I then said " Yes, that was your mistake, so I shouldn't pay." She then insisted that I pay, even though it was her fault.
STAY AWAY! I brought in my wedding gown to have to altered because I heard many great things about the alteration place and even had taken a few simple dresses to her with no problems. My first fitting everything went great she was alittle bossy but I thought to my self if she knew what she was doing no problem. When I went back to pick my dress up she brought out a dress that still had pins in it the bottom had been cut and was all jagged and hanging down. It looked to me like a 3 year had cut the bottom. When I put the dress on it got even worse. I didn't feel like she had done anything to it. The dress was still to big in the bust area and now had a weird puff around the waist. When I bought this to her attention she told me that this is how the dress was suppose to fit. After arguing with her for 10 mins she agreed to take it in more and she assured me that she would fix the hem. Well when I picked the dress up the hem on the dress looked horrible still it is actually not sewed in places. Not feeling like I want to fight with her anymore I just took the dress. She still charged me $200 dollars. So overall I would stay away from this place and would not recommend bringing your wedding dress to her. She is not good with more delicate fabric.