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Sears is the #1 Appliance Services Provider according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We're the Kenmore experts.

General Info
Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provider in the country and we’re right around the corner! Plus, you will save 20% on all in-home repairs! Our expert technicians will process payment and any coupons or discounts at the time of service.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Lawn Mower Sharpening
  • Microwave Repair
  • Oven Repair, Refrigerator Repair, Dishwasher Repair, Washer & Dryer Repair
  • TV & Radio Repair, Audio-Visual Equipment Repair
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother, Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Ennox, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Kohler, Lawnboy, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Mage, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Odak, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
amex, discover, master card, visa
Location
Crossroads Ctr
Amenities
24/7 Customer Support - 90 day satisfaction guarantee on parts and labor
Categories
Major Appliance Parts, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Exercising Equipment-Service & Repair, Lawn Mowers, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Television & Radio-Service & Repair, Tractor Repair & Service, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair
Other Information

Services: Sears Home Services is number one in appliance repair. We offer In-Home Repair & Maintenance Services for the following: Washers & Dryers, Refrigerators and Freezers, Cooking Appliances, Dishwashers, Microwaves, Riding Mowers, Snow Blowers and more! We also offer multiple solutions for all budgets, and service most brands regardless of where you bought it. Trust the Appliance Repair Experts at Sears. For expert repair services, Call 1-800-280-5986 for more information.

Reviews

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George M.

05/17/2016

Overall

Technicians were competent and were OK meeting time windows. In my opinion the service charge was highly overpriced: $150 for a few minutes work to replace a defective part.

CA
Constance A.

05/09/2016

Overall
Selection
Service

The repair guy called to tell me he was on his way, and arrived in good time. He was fast, knowledgeable , and done a very good job. I am totally satisfied with this service and I highly recommend them, and I will use them again in the future if I need to.

Paul P.

01/24/2016

Overall

The guys from Sears were great. Two different guys, one to fix my stove and the other to fix my refrigerator. They did a great job, were courteous, and cleaned up after themselves. On the other hand I had a bad experience with a contract repair company Sears sent to work on my stove before the Sears guys showed up - these guys did not know what they were doing.

MP
Mary P.

11/28/2015

Overall

Really pleased. The service was excellent, the technicians were very professional and well mannered, and I am very pleased that my dishwasher is now working silently and running well.

Dave F.

10/16/2015

Overall

Great quick response! Service tech showed up at my door at pre-arranged time and fixed the issue in 15 mins.

Houston302CI

12/28/2011

Provided by Citysearch - 
Overall
Sears Hardware in Pasadena

I contacted the store ~ 7PM one evening, through the local number, not the Sears National number (which gave me the run around most of the day) inquiring about a wall mountable shop vac; ""any brand!"" The girl that answered the phone was very helpful in confirming the inventory, and even walking to the item, to ""put her hands on it"" to ensure that it was there. Additionally, once I got there that night, I was treated very well, by three other employees while I was shopping and roaming the store. And the big surprise was that all four people that helped me, seemed to be all under 27. That's amazing for that age group to be so helpful and courteous.... great service!! A+++