Joanna Ramos is magic. The things she can do with your hair are incredible. For such a young person she has so much knowledge and she has a natural talent that brings your hair to life in a way you have never experienced before. Weeks after a visit my hair is still doing exactly what she intended it to. I have never been this happy with my hair and it’s actually fun to get ready in the morning now. Violetta Haag has done a wonderful job transforming the salon. A European theme runs throughout the entire building. Everything is new, bright and inviting. The staff is friendly and makes you feel at home.You could pay much more and go to an exclusive salon but European Image will give you a better experience at a more reasonable price. I would strongly encourage everyone to book an appointment with Joanna at European Image Salon.Linda CurrySeverna Park
This is the best place if you want an awesome hairdo, great conversation, and relaxing atmoshpere!!! Thanks Joanna my daughter and I are in love, we have never gotten so many compliments from our hairdos!!!
I had the most awful experience ever in this salon. I went in for a keratin treatment and walked out with FRIED hair! My hair is absolutely ruined and the only way to get it back to normal is cutting it out! I went back to the salon and asked them to fix my hair, they gave me a conditioning treatment, it didn't help, nothing can help fried hair. I left in tears! I called the next day and demanded my money back, he did give it to me but wasn't thrilled about it. I had to argue with him. He told me my hair was over processed because I color (bleach) my hair. Really? If this was bad for my hair why didn't the stylist warn me against it? My hair was past my shoulders and now I had to have it cut with layers to my chin. I am so upset over this. I wear a hat most days. This is the worst experience I have ever had. Run in the other direction before going to this salon!
I'm detecting a pattern with the reviews that I have read. If you have a Groupon, Living Social, or other discount for promotion, the treatment is sub par.I bought two gifts from Groupon for Keith Harris' Salon. My son's girlfriend used her Groupon certificate last evening for a mani/pedi. Nothing difficult with a basic mani/pedi, right? The nail tech did the worst job I have ever seen. she had a french manicure done, and the tips are not even. There are smears, holes in the polish, and her nails are filed crooked. The girl got nail polish on her leather flip flops and smeared it into the sole of the shoe. I drove up there after this to let them know how disappointed I was, no one could speak to me then. I left a message, no one got back to me. I just called, and I think I was talking to someone with a third grade education, she couldn't take a message at all. No manager on duty available to take a call as well. Terrible customer service, terrible salon work ( if you have a discount)