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BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (626) 578-0843

Fax Number: (626) 578-0843

Brands
American Security, Hoppe's, Levi's, RCBS, True Fitness, Wilson Combat, benelli, browning, leupold, remington, surefire
Payment method
mastercard, discover, amex, visa
Neighborhoods
Southeast Pasadena, Raymond Hill
Categories
Fishing Supplies, Guns & Gunsmiths, Sporting Goods
Other Information

Price Range : Average

Wheelchair Accessible: Yes

Parking: Lot, Private

Bike Parking: Yes

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Reviews

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11/25/2015

Overall

The 4 Stars are for the PASADENA'S store. When I called them to get the phone number for the "Reseda" store, a very polite and helpful young man " Karman" answered the phone. He was very helpful and when asked about certain "items", he was also knowledgeable and willing to help.
After taking to my Wife, we decided to drive a few miles extra but be treated with respect and the help we will need. Thanks

05/11/2014

Overall

My rating is not only due to the poor customer service, but largely because it's been actions of intentional poor service in a shared effort among several employees. Rude and racist like demeanors among several of the employees has been the experience. No customer should ever be subject to being ignored, intentionally overlooked, and made to wait while employees engage in bias chattering and indirect insults specific to a customers' race. Additionally, doing so in a manner that it's clear they don't care how obvious. This says a lot about the Turner's chain of stores. The values and ethics acceptable among the business's ownership, manager's, and caliber of service employees they choose to hire while disregarding if any possess such attitudes that don't belong in any business really. Unless you're white or Asian, you're not welcome in this chain of gun stores, and they don't seem to have a problem in making that clear through cooperative action among themselves. Current and potential customers that don't share those same unethical values, and know such poor ethics towards customers is wrong should consider taking their business elsewhere, just like they might consider doing if it was widely practiced by employees in another chain of business. It doesn't matter that it's a gun and sporting goods store, it's wrong for any business. I'll also point out that I'm not the first and only person who's reviewed and reported having similar experiences with some of the employees within Turner's chain of stores, as I've come across a few similar reviews elsewhere. Not every single employee has acted in such a manner as described, however the one's that have unfortunately spoil it for just a couple of them.

05/20/2002

Provided by Citysearch - 
Overall
excellent store, excellent prices

Turner's (in general) is one of the best places to buy firearms in the LA area. Very good prices. They'll also do custom orders if they don't have something in stock you want. Highly recommended.

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