33 Miller Aly, Pasadena, CA 91103
Sushi Roku Pasadena
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Japanese, Asian, Sushi
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
11/19/2010Provided by Citysearch -
The food here was definitely better than the average Japanese food I've had... however, the waitress was very unprofessional and the manager was too chicken to step up to handle the situation.
I was with my family and family friends, and we were the first to step in for lunch when the restaurant opened at 11am. The waitress took our order first, but 1 hour later the restaurant was PACKED (noon time) and 1/2 the guests were already eating and we had not yet received any of our orders yet.
We asked the waitress about it, and she said ""you've only been waiting for 10 minutes please be patient."" We reminded her that we had arrived and ordered the second the restaurant had opened, as we had looked at the menu beforehand online, and saw her enter the items into the computer really quickly - she had obviously FORGOTTEN TO SUBMIT OUR ORDER.
We asked to speak to the manager and instead of apologizing, he tried to cover for her.
No hospitality at this place. Order for take-out if you must to avoid the horrible service.
Sushi Roku get an extra star for decor. This is definitely a nice date place that is sure to impress, but if you're a hard core foodie looking for some good eats, I'd look elsewhere.
Sushi Roku is just "O-K" when it comes to the flavor and quality of the sushi. It's good but not "spectacular". They have the standard sushi and rolls, all very good but again ... not worth the price point since they're a bit on the expensive side.
Lastly, the service and staff are wonderful and made the whole dining experience all the better. The waiters and waitresses are very personable and helpful. They've actually tasted the food before so they can provide genuine recommendations.
All in all, it was a good experience, but I probably won't be going back unless it's for a business meeting and I don't have to front the bill, heh.
12/10/2008Provided by Citysearch -
If you like Sushi... No! I mean really like Sushi, then this place isn't no big deal unless you are trying to impress a girl that doesn't know any better. Make sure she glances at the check, she might ...you know. Anyway, the food might look pretty but it's not that great.
11/08/2008Provided by Citysearch -
The lounge area is very nice but the service there is terrible. I went with my boyfriend and the waitresses are always dressed provocatively. This last time I was there the girl kept bending over in front of him showing her cleavage. Every time she would come to our table she would bend over and do this. The other girl was wearing a dress so short that I could see things I did not want to see as she was cleaning the tables. This is very uncomfortable as I am trying to have dinner with my boyfriend.
10/26/2008Provided by Citysearch -
Definitely has the look to impress- the dishes are not bad either but a little on the expensive side. The location of this restaurant is obviously superb and the interior design is beautiful. Great for large groups or couples- service can be a bit unpredictable but some very nice dishes are on offer.
I'm allergic to shellfish, and normally I shy away from Sushi establishments because I cannot risk cross-contamination of of utensils and the like. So you can imagine my concern when I learned that our workgroup would be having a staff dinner at Sushi Roku, and that the meal would be served "family style." I figured I'd just have some steamed rice and a beverage or two and call it a night, but our manager invited me to order something from the regular menu instead. As I was perusing the entrees and other selections, our host approached me and said I wouldn't be needing the menu and mentioned the family style offering. I was a little put off at first, but explained my food allergy. He politely assured me that he'd been told about my situation, and said there would be some selections I could have. I remained hopeful until a server came out with the first selections, and soon learned that the issue with cross-contamination hadn't been fully addressed, which was completely understandable given the size of our party and the amount of food being served. Still, our host took extra steps to make sure I didn't feel like a burden and that I had ample - and safe - selections to choose from. Turns out everything was delicious, from the "New Style" Chicken Salad, to the Crispy Chicken Kara Age and Asian Style BBQ Short Ribs - all of it was prepared and served with great effort and attention to detail. What could have been an uncomfortable dining experience ended up being quite satisfying! Highly recommended!