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General Info
In operation for more than 100 years, Pasadena Water & Power, also known as PWP, is one of the departments of the city of Pasadena in California. As a community-owned utility, the department offers a range of electric services. It conducts energy and water use evaluations for commercial facilities. Pasadena. Water & Power also partners with local retailers and distributors to provide products and services to customers.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (626) 744-4670

TollFree: (866) 827-8646

Payment method
amex, cash, check, debit, discover, master card, visa, invoicing available
Neighborhoods
Downtown Pasadena, Playhouse District
AKA

Pasadena Water and Power Department

Categories
Government Offices, Water Utility Companies, Utility Companies

COUPONS & DEALS

No coupons available

Reviews

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Jack E.

08/22/2010

Overall
Get your act together!!

The good news first and the only reason I gave them stars at all. The planners and inspectors are top notch, nice people with your best interest in mind as well as safety. In fact most of the employees I've dealt with were very pleasant and helpful.



Unfortunately there is so much paperwork and different divisions to deal with that it takes twice as long and costs twice as much as any other city.



Example; La Canada business license and permit for new electrical service: $90 total. The city planner is also the inspector. One call to complete the job, no fuss. One call to Edison to have the new service reconnected, and the cost: $0.



Pasadena? Call the planner, have him come out and look at the job. Then the building and safety department have to look at it. Then Water and Power have to come and inspect it. And if one of these divisions is in conflict with either of the other two, it takes another trip out. Cost of a business license: minimum $180 up to $570. Cost of permit: $90 Cost of reconnection:$400 flat rate.



Absurd. Pasadena, you can do better than this.

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