Jim Rickman Motors
3240 E Colorado Blvd, Pasadena, CA 91107
Phone: (626) 795-5621
Fax: (626) 795-5621
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Super accommodating staff, took away the headache of dealing with insurance drama completely. The work was perfect, definitely made my car look like new! I could tell this shop does quality work because of the detail which was explained to me when I picked up my car.
They were very easy to work with. I set things up over the phone first and then brought my car in. I was actually surprised at how quickly they got back to me with the good news that my car was already done. I'll definitely go back and use them again.
I would give communications and customer service a perfect ten. I have been using this shop for a few years now, and I have never had to bring anything back that wasn't done correctly. I've also never felt like I was over charged, or sold something that I didn't need.
These guys give repair shops a great name. Found them after my dealer quoted me a next level price on some repairs. When i am about to spend that kind of cash i will get a couple of quotes. these guys said i only needed about half of what my dealer was pushing yet the bill was way less than half.
A few weeks ago I was involved in an accident no other cars just me myself and a building. So thank goodness that I have a great body shop called Snell Automotive. I have to praise them they took care of everything the only thing I had to do was pick up my car when it was done. The workmanship and customer service is why I go back and oh yeh they clean the cars. If and when I have another loss good thing I know where I will go. Thanks again Jim Rickman Motors
The Best auto repair experience I've had. Their team turned a stressful car accident into a stress less situation by working directly with my insurance company, keeping me informed and accommodating my busy schedule. Thank you. Great auto repair shop!