CARSTAR Douglas Auto Body
2453 E Colorado Blvd, Pasadena, CA 91107
|Mon - Fri:|
Volvo, Jaguar, & Nissan Certified
National Auto Body Counsel
Chamber of Commerce
ASE Certified Technicians
I just recently had to do a claim and they are so stressful that usually take too much of your time to deal with but that is part of life Between Douglas and Farmers I could not have asked for anything better. I really mean it, Douglas not only does the work so well, as well as it is possible, they are on time, they give the car so clean and the office is so welcoming. All of the staff seems to be part of a big family and they all help each other out and that is why I always get my questions answered and also trust them with the car and everything in the process. I would refer anyone with any type of car or personality to Douglas. Thanks guys, you make things much easier!
Great service and wonderful experience! I've been at this place twice already, and they never failed me and always got the best service possible. I recommend Douglas Auto Body and Paint to everyone who's looking for fast and reliable service alongside a dedicated team that accomplishes the best. They're the right people to repair your car.
Aside from being a wonderful body shop, this place is beautiful! I've been there for 3 times over the past year and I love it so much because the workers are so nice and the environment is lovely. They have nice couches, a big screen TV, fresh coffee, and a vending machine for snacks so that it's always comfortable and cozy. The front desk girl is sweet, and Mike (an estimator at the shop) has always been very helpful, welcoming, and informative! Never going to another body shop again.
This shop is great. The people are really nice and helpful. I used to own a 2005 Chrysler 300. It was involved in 3 accidents when I owned it. 1. I was backed into in a parking lot. They replaced the door skin on it and painted it. It was a perfect match. 2. I was T boned and they did a great job. Once again, perfect match. 3. Side swiped on the 10 fwy by a drunk driver. They fixed it and it looked brand new. A year later I sold the car to Carmax and the guy that examined my car couldn't find any trace of an accident. They gave me over 10,000 for the car. Thank you Douglas Auto Body for doing a job better than a dealership could do. I will be recommending everyone I know to your shop.
this is my first review and it goes to this body shop because of its excellent customer service. this shop is NOT the typical shop where it finds every possible way to charge you; in contrast, it finds every possible way to save you money.
This body shop was on the list of approved shops by my insurance company. I would like to put in a good word for Arshak, the Collision Specialist. He is not out to swindle you or to fatten the company's bottom line. He will discuss alternatives that will help you to save money and will not use substandard parts. I found him to be honest person with whom to work.