young guy at counter v.v.rude. came to complain that my pant got some burnt holes and was iron flat rather than traditional crease so I can't see burnt holes. counter person did not say sorry it happened rather he said we do not take any liability, did not you read the ticket. this is not the way to treat customer sorry.
Los servicios son muy profesionales, sus instalaciones son amplias y el acceso es súper fácil lo recomiendo.
At first they seemed nice & friendly. Then one day I get my clothes home and see that two of my slacks are missing, replaced with someone else's low-quality pants. Also a high quality button shirt was missing. I called them to ask if my clothes had been returned and they were angry and accused me of being wrong. I'm never going to them again.
Best cleaners in Pasadena! Great customer service no job to large or small prices are reasonable. They will work with you if something is needed quickly.
WARNING!! UNETHICAL business owner ANTHONY!!! POOR QUALITY & OVER PRICED alerations & dry leaning!!! I use to take my garments here on a regular basis, but stopped going here because of poor quality work by the seamstress and over priced dry leaning. But due to convenience, I decided to take my shirt in for a small blood streak on the back. When I went in to pick up my shirt, I noticed there was an additional black ink stain in the front, that was not there when I brought it in. How does that work??? You take in a shirt with one stain, and it comes back with two??? The owner denied responsibility and said "In my opinion, it's the same stain as the back," when it is obvious that it is not (see picture of blue/purple silk shirt). So basically... he called me a liar. He also proceeded to mention that I had only been there once in the last year.. As if that is relevant!?!? Was he trying to discount my credibility since I wasn't a regular or was he trying to imply that he would offer better service if I was a more frequent customer!?! Not only did he flat out refuse to pay for my shirt, he offered altering the garment as an option instead... Talk about POOR CUSTOMER SERVICE and UNPROFESSIONALISM!!! I will not be back... And I don't think anyone else should risk taking in their garments either... Not to mention, this was a brand new Joie, $150, silk blouse... The color looked faded after dry cleaning and one of the threads of the pocket came undone.... what were they doing?!? Furious! If I had more time, I'd take the jerk to court.
The prices are right and the service is excellent. Great quality work!
EZ Cleaners is one of the best Cleaners I have ever been to. The Staff is super friendly, They have great prices and do not over charge like other cleaners. The clothes come out clean and pressed. I have never had a button missing or any issues with EZ cleaners. Just excellent Service and care. I Highly Recommend this Cleaner to everyone.