excellent service great prices very friendly fast turn around outstanding alterations work long business hours
My experience?...Horrible! The only truly bad to worse experience I have ever had with any retail/service business in my entire life! Added insult to injury more than once, refused to make any change or correction at all. I brought my men's dress topcoat in to have the sleeves shortened assuming (big mistake) it would be done professionally and conscientiously with no stitching visible, blind stitched the same way it had originally been done,and was never told of any change or difference. When I picked it up and got it home I came to realize that instead of opening up the inside lining, shorting the sleeve, then sewing the two back together they just rolled the sleeve up inside the coat sleeve and stitched it completely around the outside of the sleeve with a sewing machine 1 inch up from the sleeve end, and it looks like hell! I called 3 of their closest competitors and they each said they they sew it with a blind stitch, totally not visible from the inside exactly the way it is when purchased. I went back with the coat, spoke to the man in charge and his response to me in regards to they're shoddy, unacceptable work was " Hey, the coat's beat, alright?, you need a new coat!" This is totally untrue, and even if it were, is that any way to speak to a customer?,and a first time customer as well?, I don't think so...Anyway, because his three closest competitors near me wanted from between 28 to 35 dollars to redo the sleeves properly, correctly and professionally, I said to him, keep the $10 & change for dry cleaning the coat and let me have the $26 back so I can get it done somewhere else. Also, my Wife, Daughter & Son who is the reason we where trying them out in the first place because they claim to be chemical free process will continue to go there. He tells me "No!...nothing back!..that's it!, goodbye" Well that's just fine, and from my Wife, Daughter, Son and Myself, "Goodbye to You & your Lousy business as well!"
They dont offer 1 hour dry cleaning.