In mybook® Car Collection (edit)

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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (304) 422-0392

Brands
bmw, chevrolet, chrysler, colorado, dodge, equinox, ford, gmc, honda, impala, lexus, nissan, silverado, tahoe, toyota, yukon
Payment method
financing available
Categories
Used Car Dealers, New Car Dealers

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Reviews

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Terry S.

02/22/2017

Overall
Expertise
Professionalism
Selection

The owner is argumentative, combative, and a most unsavory character !!! I used a trade in to use as a down payment he gave me $200 less than the agreed price, then he disavowed ever discussing anything about my trade in.The vehicle I used my trade in for started having problems soon aft I purchased the vehicle they sold me, they'd told me they fixed the problem but they never fixed it and told me I'd have to pay to get it fixed out of pocket ! Many of the vehicles they have on lot have salvage titles, so an individual is never really sure what they are getting and if there is any structural damage to the car. When one puts a down payment on a vehicle, it doesn't actually reduce the price of the car, the majority of the down payment is used as interest and there is early payoff !! The office is a horrible place to go it is enveloped in cigarette smoke, I am a nonsmoker and I have asthma and it darn near kills me to go in and make a payment. DON'T BUY A VEHICLE FROM ACTION AUTOS UNLESS IT'S A LAST RESORT! !!!

Brian C.

07/25/2015

Overall

Worst costumer service I have ever seen in my life. Beware of savaged titles on their cars. Do not buy a car without taking it to a professional mechanic first!! -2 star rating is what I'd put if that was an option. But 1 star is the lowest I can give.

matt.rader.752

08/21/2013

Overall
good people

first of all I like to respond to that a review I think that is ridiculous. If you had a problem with a car that you bought there you would have been able to get help. Everyone that works at action auto is always very nice. I am on my 5th car from there. I have only got one bad car from there I returned it and they gave me and my old car back I have never had an issue with them they have always been more than happy to repair anything that needs to be done and always have nice vehicles

micalmikall

04/07/2011

Overall
STAY AWAY FROM THESE PEOPLE!!!!!!

Bought a vehicle and they haven't done ANY DMV paperwork. My temporary plates run out tomorrow. IT"S BEEN 2 MONTHS!!!!!!!!



The owner is a liar, never calls you back when you have a problem. He threatened to hang up on my husband because he was asking where the plates were for the vehicle. STAY AWAY FROM THESE PEOPLE, ONCE THEY HAVE YOUR MONEY, THEY WANT NOTHING TO DO WITH YOU. I called the DMV and they are going to investigate for me. Meanwhile, I have a vehicle I can drive for one more day, then the temp plates are DEAD.



DON'T LET THEM GET YOUR MONEY!!!!!!!

claimed iconBusiness Response04/25/2012

Our company has been in business for over 25 years and sold about 10,000 vehicles in that time. I don't believe any of our customers have not recieved thier license plates in the 60 day period the law requires. Some take longer than others due to glitches in titling form auctions etc that have to be corrected. I'm sure the complaining customer recieved thier plate before there temp tag expired!!!!

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