Horrible customer service! It is actually too bad, because they do a decent job. I kept going back because it is convenient. I tell myself every time that I'm not coming back. Several times I have made appt for several people and they get the number wrong and one person has to wait 30 minutes while they take a walk in. Also have made appt for toes and nails. They did the toes then when I say I had nails sched too, I should have said something they would have done my nails first! Not my problem you scheduled wrong. Tonight was the last straw. Walked in to just get my eyebrows waxed and nobody even acknowledged that I was there. I signed in and waited a few more minutes. Nothing. Crossed my name off, said thanks for your help and left. I will never give them another dime of my business.
I am so surprised by all these awful reviews. I had my first gel mani/pedi there last week. They did a great job, and we're very friendly. I usually go to Milano nails where my gel manicure would start peeling off on the edges after a few days, but I haven't had that problem with comfort nails. My only complaints are, I did have an appointment and sat with my feet in the water for a pedi for about 15 minutes and another 5 after to get my manicure done, after my toes had dried because they were so busy. Other than that they did do a great job, and didn't rush me at all.
I've been going to Linda for over 10 years! She always does a great job on my hair, despite my insane requests. I change colors, styles, etc at the drop of a hat and she always makes my hair look beautiful! Besides being very professional, she is compassionate and truly cares about her clients. I have recommended her to other friends and will continue to do so. She is a blessing and asset to the salon!
GIna's manicures are great! So if you are willing to work with her style then you can get a great manicure at a good price. I told her not to clip my cuticles and she complied. However, I did get pushed to another tech last time and she did clip my cuticles, even though I'd told her twice not to. I let her keep going hoping each snip was the last. So I will only work with Gina.
Love Love Love this place. I just started going here after going to another shop for almost 2 years. They do an awesome job on my nails and toes. They do them exactly like I like cool designs. They are all friendly and fun. I feel very welcome and at ease every time I go. Awesome place.
I have never had an issue with comfort nails. Everyone is super nice and I get really good service. They even know who I am when I walk in. Gina is always super sweet. Tram usually does my nails and she is really nice too. I'm so confused by all of these bad reviews. ����
I have been going to Mary Nails since I moved here in 2011, the women there are very nice and will REMEMBER you, which I find very lovely. They take their time with your nails & you can just tell that they are really trying to make you look good. I love them!
Best place I've been to in a long time. They are always so friendly, I always feel welcomed and get spoiled. My hair looks amazing and my nails look beautiful. Recommend!!!