Worst customer service. The owner is rude and nasty. Went in for a pedicure and when it was time to pay I gave my AMEX. They don't take it and I had no other way to pay. She refused my check so I offered her to hold my AMEX while I went home to get a VISA. She said no to which I said "what would you like me to do????" She finally agreed to hold the AMEX but said she needed to make sure it wasn't expired!!! I guess she assumed I was a criminal. She refused to come out from the back when I came back. HORRIBLE.
14. Head2toes Spa
11177 Dransfeldt RdParker, CO 80134
Best place I've been to in a long time. They are always so friendly, I always feel welcomed and get spoiled. My hair looks amazing and my nails look beautiful. Recommend!!!
I have never had an issue with comfort nails. Everyone is super nice and I get really good service. They even know who I am when I walk in. Gina is always super sweet. Tram usually does my nails and she is really nice too. I'm so confused by all of these bad reviews. ����
Horrible customer service! It is actually too bad, because they do a decent job. I kept going back because it is convenient. I tell myself every time that I'm not coming back. Several times I have made appt for several people and they get the number wrong and one person has to wait 30 minutes while they take a walk in. Also have made appt for toes and nails. They did the toes then when I say I had nails sched too, I should have said something they would have done my nails first! Not my problem you scheduled wrong. Tonight was the last straw. Walked in to just get my eyebrows waxed and nobody even acknowledged that I was there. I signed in and waited a few more minutes. Nothing. Crossed my name off, said thanks for your help and left. I will never give them another dime of my business.
If I could, I would give the salon a negative 5. Nail broke the day after, pedicure chipped on way home. Totally a waste of money
GIna's manicures are great! So if you are willing to work with her style then you can get a great manicure at a good price. I told her not to clip my cuticles and she complied. However, I did get pushed to another tech last time and she did clip my cuticles, even though I'd told her twice not to. I let her keep going hoping each snip was the last. So I will only work with Gina.
I am so surprised by all these awful reviews. I had my first gel mani/pedi there last week. They did a great job, and we're very friendly. I usually go to Milano nails where my gel manicure would start peeling off on the edges after a few days, but I haven't had that problem with comfort nails. My only complaints are, I did have an appointment and sat with my feet in the water for a pedi for about 15 minutes and another 5 after to get my manicure done, after my toes had dried because they were so busy. Other than that they did do a great job, and didn't rush me at all.
Love Love Love this place. I just started going here after going to another shop for almost 2 years. They do an awesome job on my nails and toes. They do them exactly like I like cool designs. They are all friendly and fun. I feel very welcome and at ease every time I go. Awesome place.
I went to Comfort Nails for almost 2 years. I got a pedicure and colored acrylic tip with design every 2 weeks. I always tipped more than 20%. I switched from colored acrylic to pink and white with a design. I wanted the nails shorter and pink and white every time. Thao argued with me about the length and told me I could do pink and white every other time and every other time pink. She left my nails too long and didn't shape them the way I like consistently. She told me she couldn't do the pink and white every time because she had to make money. I think that came from the owner, Gina, who was very rude most of the time and use to whisper something to Thao every time and make her rush. I now found a place that treats me properly and does my nails the way I like.
What a nightmare. The owner, Gina, discriminates agains anyone whose opinion differs than her white, christian clientele. I was getting a pedicure one day and the woman next to me let her child play in the open chair next to mine like the place was a playground. The owner just laughed, but my experience was ruined. Also, she just told me not to come back because some old man was offended when I said we had an over population problem in this country (he had mentioned 15 grandchildren). He complained that he wasn't going to come back so she threw me out. Personally I think she's anti-Semitic.