As I explained to the owner of this business, I’m not usually one to complain. Unfortunately I feel that this deserves an exception to this philosophy. My father brought his RV to get a bid to wash and buff out a paint scratch. After a walk around inspection, a reasonable quote was given and my father accepted and left the vehicle in my care to pick up after completion. The RV was parked against a tree line and had some tree pollen and discoloration along one side along with the standard bugs and dust, but nothing insurmountable. He finished the job at the agreed upon time but when I went to pick it up, I was not at all satisfied and felt like my father was taken advantage of. For starters, the tree sap/Mildew (?) on the side was only cleaned on the broad side of the RV in the open parts and not underneath the awning supports and close to windows The grill and the entire front end were still coated in dust and bugs all the way across and underneath the bump-out. The backs of the mirrors were still covered. There was still black spot of grease or something (that wiped off with very little effort) just behind the driver’s door Also Streaks of soap on all of the windows and the chrome bumpers although I ‘m not sure the windshield was touched. There were other things that seem petty to mention but in the context of everything else indicated a very poor job. I called him after going to pick it up and conveyed my displeasure. His response (and I’m paraphrasing), was that if I wanted to pay him more money, he would work on those areas because he spent so much time cleaning the difficult side that he didn’t feel he should have to do anything else. Additionally, the bugs were baked on. I was taken aback by this a little and we discussed that he bid the job based on his experience and should be held to a professional standard as it is his name in the title. He agreed in principle and said that he would be able to do it on Friday and we ended the call amiably. Friday came and went as did next Friday. I left several messages over a couple of weeks that were never returned. During this time, I researched the reviews for *_A & J Mobile Detailing_* and learned that this seems to be a habitual business practice. My father unfortunately has not completely embraced the world of social media or he probably wouldn’t have risked his money here. I drove the RV straight to a Car wash Bay and washed it with a soap wand and the foaming brush and got out 75% of the ‘baked on’ bugs and other complaints with no additional chemicals. Even the discoloration came right off with the soap and water technique. It now looks like I pictured it looking after an adequate wash. To be fair, he did remove the yellow paint on the side as agreed. I am interested to hear the response for this, and to address my complaints. I anticipate his minimizing and disputing my claims therefore I am uploading pictures to illustrate. Proceed with caution. Your experience could be different but you should be aware of other customer’s aggravation.