Silver Creek Animal Clinic
6443 Business Park Loop Rd Ste D, Park City, UT 84098
Pasquarello Lisa M DVM
Artz John W DVM
Specialties: Felines, Cats, Pocket Pets, Puppies, Dogs, Doggies, Kittens, Puppy Sales, Dog Sales, Canines, Small Animals
Wheelchair Accessible: Yes
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SOOOO Glad that Silver Creek was available for my emergency! When no other clinic would fit in my pet with a huge cut on his side, Silver Creek got me right in and took awesome care of my bleeding dog and made me feel like I was in good hands. They are the best and I will return!
02/18/2011Provided by Citysearch -
I had a very sick dog her name was Chewy, she was the love of are life, her and her sister there are 4 legged CHILDREN. I cant not believe some one would have any thing bad to say about this clinic I drive from Taylorsville just to make sure that Dr. Tyler Stiens & his staff is the only vet that treats my girls. he is the best vet to ever walked the face of this earth. Chewy had a rare blood infection, it was called auto immune hematodic anemia, she had a 3 % chance to make it through the first 24 hours, with the love from Megan(vet tech) and Dr. Tyler as Chewy knew him, and all the staff up there my dog lived through kidney failure 3 times and liver failure 1 time, because of Dr. Stiens loving heart i was able to keep Chewy live for another 5 happy years, Camping, fishing. the sadist day of are live is when she went into permanent Kidney failure there was nothing more any one could do, we had to say good by to my best friend and daughter, THANK YOU SO MUCH FOR ALL THE WORK AND TIME YOU TOOK WITH US TO MAKE CHEWY HAPPY AND HEALTH FOR THAT EXTRA 5 YEARS!! I will never take my dogs any were but there!!! NOTHING BAD TO SAY they are my life Sauveur!!
LOVE YOU SILVER CREEK
When called with a reminder of my appointment I was given the wrong time. I showed up at the time they said to come and was told that my appointment was later.
I asked if I could leave them there for the hour to which they said no, when in the past I have always been able to drop off my dogs and pick them up later.
I was flustered at this point as I had struggled and made arrangements to get there at the incorrect time that they told me to be there and even while witnessing my struggle and frustration they offered no assistance or solution to the problem THEY had created. They couldn't keep them there for 1 HOUR?!? Not even a "sorry" or any attempt to come up with a solution.
I had to cancel my appointment and they were equally unhelpful in the reschedule.
I had been a happy customer for nearly 10 years there but I am done with them. I have had numerous complaints from friends that took their animals there that the level of service had changed, prices were skyrocketing, and other complaints re the service, and I am not one of the unhappy customers.
I have just returned from Silver Creek Animal Clinic. The trip itself was an hour plus rounf trip. When I got to the clinic, 10 minutes early, I did the check in thing and I was asked to take a seat, "it will be just a minute or two". I had made an appointment. 50 minutes later, I still had not seen the vet, nor been advised that the vet was running late and in the mean time trying to sooth the poor unfortunate kitten that was confined in the travel crate. Most of my time spent, uselessly, was in the waiting area. Then an assistant, I assume, finally ushered me into an exam room. 15 minutes later, I put my tramatized kitten back into the crate and left. No services received. My goodbye from a front counter consisted of "I'm sorry." Truly the most useless statement in the English language.
The moral of this story? Don't go there if you intend that your pet will be seen at the appointed time. And be prepared to watch while other people, who came in way AFTER you did, get served before you.
05/18/2010Provided by Citysearch -
I read a few of the negative reviews and was so frusterated by the sophmoric approach of the complaints that I wanted to say...1)if you request an xray 2 times and don't get what you want you have the right and responsibilty to get another opinion. If you choose to blame a good doctor for injury that could have happened in the days or hours after his exam you are an irresponsible pet owner. 2) IF HAVING THE DOCTOR WHO GRADUATED TOP OF THE CLASS IS A PRIORITY THEN YOU SHOULD DO YOUR HOMEWORK BEFORE YOU SLANDER SOMEONE WHO GRADUATED AND WAS GIVEN FULL HONORS OF THE DEGREE. 3) A vet clinic is just like a human ER or HUMAN doctor office...if you take your kid during flu, cold, H1N1, and RSV season your kid is going to get something even if they had shots.
Dr. Stiens and several others there have cared for my animals. I appreciate the fact that my pets do not have to suffer stupid unnecessary test for something that can be easily assessed by a GOOD Vet and a good old fashioned exam. I appreciate that they don't see me as a dollar sign when I walk thru the door and that my pets are cared for above and beyond what has been expected.
Our dog Sunny is a 8 month old Lab puppy that Dr. Stiens saved with a basic exam of her hips, took xrays to confirm what he already knew so that we could get her in to surgery as soon as possible. She is recovering beautifully and will resume her training as my 3 yr old daughters seizure/therapy dog. He is a wonderful HEALER and a KIND person. Doesn't deserve the slander here.
01/18/2009Provided by Citysearch -
I have been going to Sliver Creek Clinic for just a little over a year now due to the fact that I followed the ""Best"" Vet I have ever had ( Dr Stiens) . He has given my two dog the care they have required since they both were affected by the dog food recall. If he didn't react and treat them correctly I truly believe they wouldn't be here today and healthy. Dr Stiens and the staff truly care about the well being of animals.
I have been traveling from West Jordan to Park City just to see Dr Stiens. Thank you for all you do!