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Paintball

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pareporter

12/23/2011

Overall
What losers! These people hav...

What losers! These people have no idea how to run a business and have no regards for their customers (or potential customers) Been trying to get a gift cert for Xmas for a week now. No one knows what their procedure is, although they say the DO sell them. Spoke with 3 different people, left messages...no one calls back. Prestige is also connected to Ground Assault in Carlstadt. SAME story when you call there! Unbelievable. Can't even imagine what would happen if you actually got to play there and had a problem. I'd recommend stay FAR away!

claimed iconBusiness Response03/06/2012

Hello, hello. My name is Anna, and I've been working at Prestige Paintball for the past 2 years. Firstly, I would like to apologize for the misunderstanding. Ground Assault, our paintball field, does physically have gift cards, although the credit card machine does not authorize activation. If you did come to Prestige Paintball in Paramus, I would have given you the gift card, this credit card machine does authorize activation, and I can do it. In order to please our customers, I would like to offer you a $25.00 gift card, which you may use it with any purchase, whether it be here, or at Ground Assault. I understand your concern, and I am sorry for the lack of communication. We are committed to provide great customer service and we anticipate your visit. Again, I'm sorry, and if you have any other questions or concerns, you may call the store at 201-986-7600.

This listing has been claimed by a business representative.