When vacationing in the area, we decided to rent scooters. Little did we know, we should have bypassed California Cycles all together. The service is horrible. The scooters are in POOR condition. 2 out of the 3 scooters we rented broke down. We had to wait 45 minutes for someone to come assist us. The place was less than 5 min away. To top it off, when my 17 year old returned his, they tried to charge him from previous damages. I'm $300+ in the hole thus far. No paper work or assistance from management has been received. Furthermore, we had to wait and was pushed to the side while others were being prepared to be ripped off. After researching the business, I've learned how many others have been taken advantage of by this company. Don't take my word for it, feel free to Google this company first. Renters beware especially young adults. There are other rental options in the area. This company has 5. It's a dead end if you need help! It's not worth the hassle and aggravation.