In mybook® Shopping Collection (edit)

Added to your shopping collection.
Removed from mybook!

We took this business out of your shopping collection.

Hours
Do you know the hours for this business?
Neighborhood
St. Andrews Bay
Category
Cellular Telephone Equipment & Supplies

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Fire225

09/04/2010

Provided by Citysearch - 
Overall
Unprofessional, Unhelpful, and Unapologetic

I wish I could give Kelli Wireless 0 stars. Let me tell you why: I have never dealt with such unprofessional people in my entire life. They are extemely unhelpful and also unapologetic for their mistakes. Recently my Sprint phone needed repair so I took it to Kelli Wireless. They ordered a new phone for me under my insurance plan. When it arrived I asked them to transfer my phone book to my new phone (a refurbished model, of course). When I got the phone home I tried to call my wife but I had strange people I didn't know in my phone book. I was shocked! I manually dialed my wife but the mouthpiece and speakerphone were both broken!! After looking more through the phone, I discovered I had some girls phone book, text messages, and pictures. If I had someone else data, all I could wonder was who had my phone book, pics, and texts? I called the store and spoke with Ryan. He told me it wasn't his problem and I should take it up with Sprint. Avoid Kelli Wireless at all costs!!

Feedback