Bay Lincoln Mercury Dodge Inc
641 W 15th St, Panama City, FL 32401
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This is the worst dealership I have ever experienced in my life.. I've taken my vehicle in to be worked on for problems and they changed the oil which I didn't request... completely ignored the original reason I took it in... They had blank looks on their faces.. Now issues that are still under Warrenty, they don't want to fix until it re-duplicates the problem
Again.. Seriously you want to put me and my family in harms way until the problem duplicates itself again... Absolutely the service department in Bay county!!!!
06/13/2008Provided by Citysearch -
We purchased a 2008 MKZ from Bay Lincoln Mercury. I have only great things to say about our sales person Fred Hardrick. Please ask for him if you go there you will not be disappoint, he really rolled out the red carpet for us. He went out of his way to find us the car we wanted in the color we wanted, after another salesman sold the one we were looking at while we were test driving another car. Fred really made us feel like it was about us getting the car we wanted at the price we wanted to pay and not about him getting the commission I?m sure he needed. Fred gets 5Stars.
Bay Lincoln Mercury Gets 3Stars because they sold the car we were looking to buy, while we were test driving another. Their knowledge of the car's features is substandard. I was told that the Sync feature would not work with my phone or IPod by a salesman was supposed to be the best at the dealership. Needless to say I went looking for a phone that would work with my car only to find out from our kids that the one I had works find.