Went to John Lee Nissan yesterday after going to few other places looking for a new SUV for my wife. Was not really planning on buying anything but after walking the lot Patrick Colbert was able to show us a used Nissan Pathfinder that she fell in love with. Before we knew it thanks to Pat we drove away in her new car and have been incredibly happy. Great staff and service. Will definitely return and suggest John lee to my friends!!!!
Bad company reported me to creditors after repression and sold the truck for cheap making a bad mark on my credit I can't afford to repair.wtf
I purchased A 2006 Suzuki from this company. they have been really great as far as customer service. I have had a couple repairs needed to the vehicle which they did without headache or complaints I would really recommend this company to anyone their service department was great and Daryl kept us up to date on the repairs that no one could have foreseen the car needing.
Before buying a Honda be aware that the Service Maintenance costs can be significant. My sisters 2001 Honda CR-V developed a slow leak around the oil pan gasket. We took it to Honda of Bay County (Panama City, Florida) and were quoted close to $500 to replace the oil pan Gasket. $500 – I was shocked. I expected it would be high due to being a dealership but $500 for an oil pan gasket, a job a back yard mechanic could do in an hour? This was beyond high… it was outrageous. Honda may be a good car to buy but stay away from their service departmentsand be sure to take service costs into account when purchasing any new vehicle
As the other reviewers have stated, Matt the salesman was very friendly... towards my daughter. I didn't appreciate the way he was staring her down and trying to look up her skirt when she was getting out of the car we took on a test ride. Very unprofessional. At least if you were being a pervert, you could give us a decent price for the car. The prices are inflated.
This is the worst dealership I have ever experienced in my life.. I've taken my vehicle in to be worked on for problems and they changed the oil which I didn't request... completely ignored the original reason I took it in... They had blank looks on their faces.. Now issues that are still under Warrenty, they don't want to fix until it re-duplicates the problemAgain.. Seriously you want to put me and my family in harms way until the problem duplicates itself again... Absolutely the service department in Bay county!!!!
Bubba and all his staff are great and honest people! I would recommend this lot to ANYONE that needs a used car.
Great place to buy a vehicle, especially if you are not looking to buy brand new. Not sure what buying parts from a car lot has to do with a review, but it seems that dolphingrad is just an ornery internet troll that goes around blaming their personal problems on small businesses. This staff has been nothing but helpful over the last 10 years that I have done business with them. I have established my credit with their help and have had 3 great vehicle purchases. Thanks Bubba.
I have had 2 bad experiences with this company. I brought my 97 Toyota Corolla in to this company and asked for my starter to be changed and for them to do a 5 point inspections. The man I spoke with was Sean Manley. He told me it would cost $105.00 for the inspection. Brought the car in on Wednesday. He called me on Thursday told me the starter part was $140.00 and that it would cost $230.00 to put it in and that i would have to pay an extra $105.00 to restart the 5 point inspections even though my husband had already told them about the starter before we brought it in.. They charge $105.00 an hour to work on your car. So I said fine that works. He calls me Fridays tell me my car needs a battery and that it would cost $140.00 for a battery, told him I would buy my own battery because it is cheaper he said that ALL batteries now are well over $120.00, he lied, found one for $70.00 brand new. But I said okay fine put the battery. I then call him Friday around 3PM he told me my car would be ready by 12PM on Saturday. Call him Saturday around 12:00 He tells that his mechanic left yesterday(Friday) at 3PM. (but on Friday he told me his mechanic was fixing it. why couldnt he call me and tell me that his mechanic left and that it would be an extra day?) So, I say fine when will my car be ready he said Monday. Well then he tells me that my CV Axle or Trans Axle is messed up. and that my car is unable to run, when i brought my car in there it could run. I tell him that i would rather come get my car and fix it my self i'll even tow it. Then we get in a spit spat and he tells me and i quote " I don't even know why you brought your car in here, I didn't know anything about the 5 point inspection till i talked to you because all your husband told me was that he wanted his starter fix, why couldn't ya'll just come in here and say that you needed your starter changed. " He LIED. he knew what I wanted. All i wanted was him to fix my starter and give my a list from the 5 point inspection. and send me on my way. NEVER EVER EVER USE JOHN LEE NISSAN/MAZDA FOR THEIR MECHANIC!
Over the years, I have bought Original Mopar parts from this dealer. The parts counter has always been helpful; the employees there are generally very nice. I replaced multiple sensors on my Dodge Dakota 5.9 R/T, and needed my fuel sync reset because my idle seemed off and I thought this was the culprit. This dealer had done this exact procedure for me two years prior, when I replaced just a crank sensor. The dealer can reset the fuel sync, other shops can too, but it requires a special diagnostic tool that happens to be expensive. Since I don't want to spend thousands of dollars for this diagnostic tool, taking it in for $100 or so it the logical answer. I took the truck to the dealer and spoke to a service manager about it. He was a fellow about 50 years old, glasses, dark hair and mustache. Since he did not really understand what I was asking him to do, he went and talked to somebody who knew the procedure I explained to him. Then he came back to me and said, NO, we will not reset your fuel sync. When I asked further, why, he claimed it was because my truck did not meet "Federal Emissions". Now this guy had not looked under my hood, asked me any questions about emissions, nothing. After a further set of questions concerning how he had come to that conclusion and reminding him they had done this for me once before, I told him that was a BS answer. At this, he got quite offended and then became inflammatory. He ordered me off the property. So I stayed right there and calmly called my wife, who was enroute to pick me up while the truck was supposed to be worked on, and she asked me why they would not work on it, so I repeated his words to her, loud enough for him to hear, and he got even more infuriated... Again, he ordered me off the property and then he picked up the phone and threatened to call the cops. OK, so just so you can get this into perspective, I am an Engineer by trade, I am 46 years old-not some kid, and I have never been in trouble with the cops. My take on this is that this little tree-hugger guy got intimidated because I knew more about his job than he did. He got mad when I repeated his reasoning to my wife on the phone, and his reason sounded stupid. He was embarrassed because he had a lady walk up and some mechanics too, they heard this exchange and I was not doing exactly what he wanted, when he wanted it. In conclusion, I give this dealership, prior to this experience, a 5 star rating.I give the pin-head service manager with the lack of experience and knowledge, with the school boy brat mentality, with the Al Gore diploma in his office, a 0 star. My overall rating for this dealership goes to a 2 because I will NEVER go back to this place again because of this guy!PS-I think the mechanics that were standing behind the service manager, laughing at how he was handling this situation, would silently agree with me, that this guy was over-reacting and using poor judgement!