I have gone to this store on three occasions trying to purchase stereo speakers for my car and have them installed.I cannot get anyone in that department to wait on me ! I did chase an employee down(and I mean literally chase them down) to inquire about buying some speakers and having them installed. I was told that was not his department and he would find someone that could help. Never happened.I don't believe that I have ever lest that Best Buy store NOT furious. I really have no idea why people shop there?