If you can't pay they will not help your pet, even in an emergency where you pet is dying. The Vet said indeed my 2 kittens were dying and would have to have some test. No one ask for any money or any deposit. The paperwork I signed as well as their website stated that a deposit may be required to treat pet and it also had a billing option.After the test were preformed he brought in a bag of items that he said would at least give my kittens a chance but that they may still die and to follow it and keep my fingers crossed and to come back in 5 days.When I went to check out I was told that I had to pay in full and that the exam alone was 190.00 per kitten. I asked to be billed as I am unemployed and was told we never bill and if you cannot pay then you cannot have the treatment items.The office manager a tall, large, blond lady took the medicine and walked away.I left them what I had brought for payment and left with my dying kitten and no treatment.
The vets and staff at Animal Care Center have cared for my babies for 14 years. They provide a loving and caring enviroment that eases the stress the dogs face when going in for boarding or treatment. We've had situations where we were dealing with traumatic events with two of our dogs and every available option was thoroughly explained to us so we could make informed decisions. The kennel staff is wonderful. The kennel area has different options for the various needs and sizes of animals. I love this vet's office and would not consider going anywhere else for my dogs' needs.