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General Info
The Cheesecake Factory operates a chain of casual dining restaurants and offers more than 200 menu selections. Apart from a range of different types of cheesecakes, the company offers a variety of appetizers, pizzas, pasta, seafood, steaks, salads and sandwiches. Its menu also features specialty dishes like chicken madeira, miso salmon, cajun jambalaya pasta and the factory burger. Founded in 1972, it serves over 50 cheesecakes and desserts, such as white chocolate raspberry truffle, Godiva chocolate, tres leches, fresh strawberry, fresh banana cream and kahlua cocoa coffee. The company s facilities feature French limestone floors and decorative columns, hand-painted fabrics, contemporary lighting and cherry wood d cor. Its restaurants provide lunch, dinner, late night dining, full bar and Sunday brunch services. The Cheesecake Factory also offers the entire menu for take-out. It operates a restaurant in Palo Alto, Calif.

Regular Hours

Payment method
amex, discover, master card, visa, all major credit cards
Price Range
University South, Downtown North
American Restaurants, Dessert Restaurants, Restaurants, Take Out Restaurants, Family Style Restaurants
Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Family: Yes

Wheelchair Accessible: Yes

Cuisines: Family Style, American, Take Out, Dessert

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Good for Kids: Yes


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Jessi T.


Very slow service, but wonderf...

Very slow service, but wonderful food!!! If you have alot time on your hands, this is the place for you.



Provided by Citysearch - 
not a fast food joint, come on people!

yeah you do have to wait a little while. but hey this isn't burger king or some other fast food place. palo alto's wait is definitely the least compared to san fran and santana row. i have gone to this restaurant for drinks at the bar and dinner with my husband on many occasions. it is one of the only restaurants on university ave that stays open past 11 on weekends, that is actually good food. I love this place, especially has anyone else noticed that exceptionally good looking people are hired there, which is a nice treat for me when I go there with my girlfriends.



Provided by Citysearch - 
Expansive well designed menu for the popular palet

Let me first say, I'm a huge fan of small hole in the wall home style and generally chains are mass produced garbage, but this is the exception. I've had a few mediocre dishes, but most of them have been very good to excellent. As long as you go in knowing that it's food designed for the american palet and nothing authentic, you're in for a treat. Good for a family, but not a large group or party. They just don't know what to do with you. The cheesecake factory can get extremely packed on a weekend, but this location(Palo Alto University) is the quietest of the bunch. They have a bit of trouble with the layout of the place which creates a service issue for poor waiters, but most of the time it's at the least the minimum.



Provided by Citysearch - 
Good food, be prepared to wait

I've always loved the Cheesecake Factory and the one in Palo Alto is beautiful just like all of the rest, and the food is great of course! If you're going to go there on the weekend though be prepared for a LONG wait. They told us it would be about 35 minutes, well we waited for over an hour!



Provided by Citysearch - 
Wait.... then wait some more

I had to talk to the host 3 times about seating, three couples who arrived after us, WITH NO RESERVATIONS, were seated before us.

Host was clearly irritated by my questioning the seating process. Waived me off with his hand.



Provided by Citysearch - 
Good Ambiance,

The food can be heavy, but the menu is extensive enough to find some light choices. The ambiance is beautiful and the decorating is lovely. High ceilings, etc. The wait can be long if you are there on a week-end. The servers are quick and friendly.