BMW-Palo Alto Bimmer
799 Alma St, Palo Alto, CA 94301
Services: Air Conditioning & Heating, Tires, Wheels & Alignments, Steering & Suspension Systems, Fuel, Emission & Exhaust Systems, Inspection & Diagnostic Services, Engine Service, Brake Service, Scheduled Maintenance & Tune Ups, Oil Changes, Ignition & Electrical Systems, Cooling Systems
Brands Serviced: MINI
Appointment Needed: No
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I have been taking my BMW to Palo Alto bimmer for the last ten years (basically ever since the factory 4 yr warranty expired). Mike and his team are great. Even though they are crazy busy (just look at the number of cars on their lot any given day) they are always good about assessing the problem and helping me find the BEST solution (not just the easiest or most profitable for them). They understand that owning an older BMW isn't cheap and burdensome so they try to make it as painless as possible with their expertise to solving the problems and charging a very very reasonable rate. They have been in the business of focusing on BMW for 20 years+ I think. They have probably seen every problem under the sun. It's like looking for a doctor. You want someone who has the experience to have done a procedure a million times and still doing it perfectly for you. I see Palo Alto Bimmer as my car doctor. And if it wasn't for them, I would have gotten rid of my car a long long time ago.
06/30/2008Provided by Citysearch -
I am not a mechanic and I have taken my BMW to PALO ALTO BIMMER for approximately 3 years for service. I asked for air conditioning to be fixed, after one month it no longer produced cool air. I asked for the heater to be fixed, after one month it no longer produced hot air. I asked for the automatic door locks to be fixed, before I could be the doors 20 feet away from the car and, now I have to be two feet away or else the doors won't unlock. Needless to say, I paid well over a thousand dollars to have these repairs made and still not fixed. I strongly do not recommended PALO ALTO BIMMER.