The best companyIve ever had in 19 years!! Sales rep was knowledgable and not pushy and very professional
My sales rep went over and above! I am very happy using UMPA. I saved a significant amount of money and also get way better service
This is the best credit card processor I have come across! No hidden fees, awesome to work with and customer service is excellent! I would highly recommend them to any business
My mother owned a business for 20 years. At about the time that she changed credit card machines away from UMPA, she also got sick, and was in the hospital, and eventually died. During the period that she was in the hospital, we contacted UMPA (as the business) and informed them that we were closing the account. Rather than just close the account as requested, they insisted that we gather and send documents. Which to the recollection of everyone at the office we did. Months after her death, UMPA has continued to deduct a fee from the business account every month. Now they say they require MORE documents and they refuse to refund the fees that they collected. There have been no transactions since last august (a year) and we receive no statements, and not even an email saying that our statement is ready. Without a "hey what is this?" catch in accounting, they would have continued to quietly collect these monies without us knowing it. they will continue to take your money, even in death
After two years with them, and bad service I decided to go back to my bank credit card processing. Well I got charged $373.11 for cancelation. They basically f#&ked me and I can't do anything about it. Something about contract renews automatically without my knowledge. And I should have known. Well I'm spreading the news now. If I can save couple of business from using their service, I'll be happy.