Hitz & Spahr IncAdd to Favorites
641 W Cherry StPalmyra, PA 17078Map & Directions
Saved to Favorites
Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
We were quoted a price for shock repairs on our car. When we went to pick it up it was $134.00 more than what we were told it was going to be. There were also 2 charges on there for things they repaired WITHOUT CHECKING WITH US FIRST. This is theft. When I called them out on it, he said that he made a mistake, which is okay, I mean we are all human, but never called to let us know of his mistake. But he had NO problem swiping my card for $494.52. I will be seeking advice on this matter. This is NOT okay. So don't use them. I am serious.
Horrible work and rude owner that won't stand behind his work. I requested a factory knuckle to be installed and he got mad when I asked for proof that he installed factory instead of aftermarket. They also heated up my lifetime warranted tie rod ruining the warranty. Asked why they didn't do it the way the manufacturer recommends and the response was "because that's how we do it". Won't accept responsibility for cutting corners to make huge profits. Your life is worth far more than risking it to these undertrained " technicians".
6 mos. ago my car got rear-ended and the entire bumper had to be re-painted. H&S matched up the bright white paint perfectly and the job was done well and in the time promised. Someone had the nerve (!) to back into my car again this past weekend and I didn't even have to think twice. I'll be going back to Hitz & Spahr for another great job!
I just moved to the area and needed to find a shop. This auto shop was very close to me so I thought I'd give them a shot. I took my car for a premium oil change and state inspection. (Note: they do not have a waiting area which is very inconvenient for their customers) Everything checked out and I went on my way. For the next couple of weeks I started to smell burning oil, but thought it was cars around me since my car had just passes state inspection and emissions. Long story short, I found out that they DID NOT put the cap back on the engine and oil was spewing out of it since my oil change. I checked the oil, and it was below the add line. I had my wife take it back, they found the oil cap and then they put 1qt of oil..1qt?! I checked the oil the next day and still BELOW the add line. I had to take it back AGAIN! They proceeded to put 3 more qts of oil. Some of the people are nice and the others just RUDE! A buddy of mine told me to give them a second chance to rectify themselves. So I went in to replace all my tires. We had a set time to get the job done. I had my wife bring in the car and they got the wrong tires... I had to wait well past our discussed time in order to get this resolved. NO Discount Nothing to keep their customer satisfied. I also asked for a Military Discount...Nothing.... If this is how they treat their customers and how they handle cars I am out. We all work and we do not have time to go back 3 or 4 times for them to get a simple job right. I AM DONE with them