Very rude! If you want to be treated like your stupid go here. Wil never get one of my dollars. There are places that appreciate their walk ins.
Walked in with my Ryobi pressure cleaner for service (under warranty). Lady in the front first asked if under warranty and then without even looking at it said "I can tell you its the carb and thats not under warranty. No matter how many times you tell me you ran the guess to empty, I know its the carb". Then she preceeded to try to sell me addatives to solve this problem she diagnosed from the other side of the counter. The unit was 6 months old and used 5-6 times. She said $45 estimate fee but itll definately cost between $125-165. I didnt leave it there. I went down the road to AAA lawn service and they greeted me and accepted the warranty. I paid $5 for a spark plug.
Of you want to be talked down to this is the place to go. Richard, one of the owners is as rude as one can get. Their hourly shop charge is in line with a Cadillac Dealer. I will never return to this business again, period.
This company has been around for over forty eight years with the same owners.If you can't find a part any where else they will do their best to find it for you, and most of the time they do.They also have an excellent service department.I would highly recomend them for parts service and sales of new or used equipment.