Horrible experience trying to preorder a Galaxy s8 from hereSo I preodered my phone and all was good I came in on launch day to pick up my phone. Unfortunately while they were trying to activate my phone with at&t I was told I could not port my phone number to my new Galaxy s8 so they gave me a temporary number and told me to go to at&t to Port my number.I ended up going to at&t they gave me a number to call, I called that number, they told me to talk with bestbuy, I went back to best buy, they gave me a number to call, I called that number and they told me to go to at&t, and finally at&t told me to go back to best buy.This horrible back and forth experience was enough and I decided to return my phone , so when I go to bestbuy to return it they want to change me a $35 restocking fee for returning the phone cause they screwed up in the first place, not only that but they told me at&t is going to charge me a activation fee and minutes used on the phone.So in the end I don't have the phone that I preodered and I actually owe money just cause this best buy has no idea how to run their cell phone department, I never experienced anything like this I'm never shopping here again and I would not recommend this best buy to anyone.
I am a senior citizen on a limited budget. I bought a laptop for my niece (in October) as her Christmas present. Of course the laptop was defective. Best Buy would not do anything because it was not returned in 15 days. Do NOT EVER buy anything from Best Buy. Even though they could see that the computer had ever been used, they refused to help.
Best Buy is a group of slippery dirtbags, I purchased a T.V and noticed the salesman hesitating as to what register to use (therer's a reason) He ended up using the register in the T.V dept. When I went to return my T.V the manager said they would have to send me a check. They have a sign above the checkout stations that states all refunds over $300.00 will have to be made via check.Wait a minute I paided cash, yet my refund was going to be mailed to me. Now I did not catch it at the time, but that is why the salesman checked me out in the T.V. dept. so I would not see the return policy The T.V. dept did NOT have that sign posted in their dept.The main reason for writing you a check EVEN when you paid cash, is because they have an account that draws interest, that is funded by peoples cash. If you have a million people due a refund at $300.00 (or more) each ....well thats $300 million dollars in that account.What would $300 million dollars earn in interest for lets say for a week. Easy math. Their salepeople are liars, I called to see if they had a productand was told"Ya we have it" only to drive down there and find out they did not,and never did have the product. The only reason I gave them Two stars is because I had a Viper alarm system installed there and that dept, did AWESOME work.And I returned a broken Razer gaming mouse, and was given 100% of my purchase money back, after one and a half years of use. I do believe Best Buy will claim bankruptcy within the next year (my opinion). I love YP it lets you PAYBACK all the Bad Businesses, while praising the Good Ones
Fast and reliable. They give warranties on their repairs for a year. So you can be guaranteed on their service.
Do not buy electronics at Sam's. They'll break down and you're stuck with a defective device. Sam's will NOT help in getting them replaced or repaired. Terrible business ethnics.
Thank you general video service, my samsung 42 inch tv was repaired without the owner having a hassle, will come back definitely thank you
Hi thanks to General video my home theater and audio is working againThey came to my house and repair the problem the technician is the owner that make me feel much better The price they charge very affordable Thanks General Video Service
Thank you General Video Service for repairing my plasma t.v. great customer service and fast repair.