rude owner and employees, totally incompetent, never show when supposed to, did not recognize a broken part needed repair until it finally blew up, and owner tried to blame a billing error on us not aware we are apartment owners son, hed said to our parents we were who told him to order and repair a broken part, which we never authorized to do and never would do, and was not true, we don't get involved. wed been hanging at the pool when some pool employee was out trying to fix something. guess 1 of his employees messed up and got some part and our dad was billed. our parents are letting this company go and our lawyer said hed see him in court if this dennis owner guy ever tried to place blame on us wrongly before his termination. forget cleaning the pool and sanitizing, they toss alittle whatever in the pool and take off, seems raking leaves out of the water too much work.
Happen to stumble on this, and have been using Biogurd chems for 12 years and find them to be superior. Called the factory a few times for tech info…