They are trying to keep a $5000 deposit because they claim they need to clean a small stain from the carpet. We now have to sue them in small claims. Property was not as advertised and everyone we interacted with has been unprofessional and unethical to say the least. Go anywhere else for your renting/leasing needs!
44600 Indian Wells LnIndian Wells, CA 92210
From Business: Hyatt Regency Indian Wells Resort & Spa provides the quintessential Palm Springs experience. Located within the exclusive Indian Wells community, our resort's unm…
76274 Poppy LnPalm Desert, CA 92211
This company is the worst I've ever encountered in any type of business, period. My fiance and I wasted six weeks trying to reserve a wedding venue from McLean Company, and long story short, they:-couldn't even get it together to send us basic information about the property or coherent paperwork... in six weeks. They spelled the name of their own company wrong in contracts that contained other- important- typos that we had to point out to them.-did not bother to call us back and basically acted like they didn't really care about our business, even though we were going to spend a significant amount of money-blamed us for everything they did wrong including trusting that the information we received from their own employee on their tour was correct, and accused us of trying to deceive them about our real plans, when in fact we were the ones pointing out all their inconsistencies to make sure our plans were completely within guidelines-got SO NASTY and rude it was bizarre, and so defensive of their own errors that they backed themselves into a corner and eventually outright cancelled our reservation - because they didn't want to be bothered with so many questions. Even though our questions were basic and simple, and it was only their gross incompetence that made us have to ask the questions so many times (ie; for the love of god, could you please just tell us what part of the property our guests are allowed to be on, because you've told us massively different things and that is probably the most important piece of info about a venue, seriously, come on.) And truly, if they were still figuring these things out for themselves, that's ok! just be honest and tell us you don't know yet! but to give us one adamant answer one day, change it three weeks later, and obnoxiously blame us for changing OUR plans is just insane.What a disgrace to the people who actually own the property we were trying to rent.McLean Company Rentals has an F-rating with the BBB and if you read their reviews across the web you'll see repeated themes like "the owner is an outright liar" and "the way they treated us was so horrible it was surreal." It's one thing to make mistakes as a business, those are usually fixable- the reason people have written so many passionately negative reviews of McLean Company Rentals is the comical lack of awareness they have of their own absurd attitude.