I got a call out of the blue from them on Sunday, saying they had some great deals they were offering and since I've been a loyal customer and I only had about 8 months left on my lease, they could take my car back now and not rollover the 8 months of remaining payments and just hand me over a new car with lower payments and no out-of-pocket cost. I know, sounded too good to be true. They called me back Monday and said, "All is a go, just bring your car down and sign the papers; we'll have your new car ready to go." I went down there, they showed me a car in the showroom and said mine was exactly the same, but was in the back being washed. I was only there 20 minutes, went outside, looked at my car, and it looked almost the same. Then all of a sudden I realized it wasn't. It was better. They gave me a fully loaded one, top of the line in it's class, at no extra cost. At first, I thought it was a mistake on their part, so the salesman and I run in to talk to the finance guy, and he said, "No mistake; we wanted you to have the best, and since you've been so loyal, we wanted to surprise you!" Needless to say, I had tears in my eyes and hugged both the salesman and finance guy and started crying. I felt like I was making a commercial or something.
What a fun place to browse, shop, consign, trade-in at Exotic Motor Cars. Never any pressure anytime I went there and their "squad" are the most friendly and always willing to make sure you are satisfied before any sale closes. They care about their buyers and it shows. Their "squadron" are are the most happy gentlemen (airplanes fly overhead approaching the Palm Springs Airport) that my wife and friends have ever met. As a testament to their business philosophy, four cars will have passed through to or from us!
I was in search of a user car and stumbled into Palm Springs Infiniti. The sales person who helped me was very patient and understanding. As a girl looking for my first car, I was skeptical about purchasing a car way over my budget. He was patient and understanding. He walked me through a couple of cars that fit my lifestyle and daily needs. When I finally decided on the car I wanted, he was able to work out a budget I was comfortable with.
Jill is the greatest. I dropped my car off for service then went to have drinks with the girls....forgot to come back. She called me at 5:00 which is her closing time but she waited until I finished my drink, made the 15 mile drive back to Palm Springs, and picked up my car. She was even smiling when I came in. You don't get much of that around this town!
I dropped my car off for service then went to have drinks with the girls....forgot to come back. She called me at 5:00 which is her closing time but she waited until I finished my drink, made the 15 mile drive back to Palm Springs, and picked up my car. She was even smiling when I came in. You don't get much of that around this town!
I had a great experience here at Infinity. My purchase experience was good, but the service experience of mine was spectacular. Jill really took good care of me while working very diligently to get the ball rolling on the repairs. She always checked in with me every 3-4 days to let me know how things are going.
Palm Springs Infiniti has serviced my Infiniti G25 and I couldn't be happier. It's great to know that I have experts working on my car and they know everything there is to know about my vehicle.
Everyone was very nice to deal with and helpful getting me the car I wanted out the lot. I will DEFINITELY recommend Palm Springs Infiniti to all my friends.
I’m so much happier with my Infinity Coupe and I got a lot of features included in the price that the BMW charges extra for.( Like Xeon Headlights) Cool.
This is my third car from PS Infiniti, and they have always made getting a car so easy and will always give you the best possible deal.