I was injured a while back and had been to the ER a few times and a couple of doctors and got all different diagnosis and opinions but no relief and no treatment. I was walking out of HEB and spotted his sign and gave the office a call. He actually answered the phone and talked to me. I told him I was outside and he told me to come on in. He spent at least 30 minutes with me that day just asking questions and trying to get to know my situation. We scheduled my first appointment and I have never had a Dr take so much time with me and really listen to me. For the first time in a long time I felt like a Dr was really listening to me and EXCITED to help me. He spent so much time with me I am truly impressed and he really put my mind at ease regarding my issues. He has done all he can to help me in my situation and I am confident I will get great results. I will be going back and telling anyone and everyone who will listen to go to him too.
I'm a firefighter/EMT and have seen the best and worst of people. Over the years I developed anxiety and sleep disorders. I wanted help without the …
I have used the clinic at 1604 and Bandera a few times, and every time they were so helpful. From the moment we walked into the clinic we felt like we were important. The front desk staff were very helpful. The nurse that took our vitals was very helpful. And the doctors were great, they tak…
5301 Alamo Ranch PkwySan Antonio, TX 78253
Took my daughter there on Sunday just before they closed. The dr Melissa Gonzales called her prescription into a Walgreens that was closed instead of 24 hr one. You'd think she would know better at 5:30 on a Sunday! Now I have a 5 yr old daughter in extreme pain with ear infection. Called up CVS…
Everytime I come into this clinic which is not alot the service is excellent starting from the receptionist and the medical assistant and the doctor is awesome . I rather come here then my daughters regular doctor.
My daughter has been going to Dr Steinhauer for years and is very happy with him (she is 6yrs old) and my youngest ( he's 2 1/2) has been going to him since he was a baby. They take them back by themselves as a policy so that the children are more confident and do not feel that they have to play…
I had a very pleasant experience at this office. The staff is friendly and the doctor is awesome! When I called to schedule my appointment the doctor actually answered the phone himself, he was on his way to the hospital but told me that he could meet me at his office in fifteen minutes. I filled out my paperwork and was seen immediately. I called him back on Saturday to let him know I was still not feeling well and of course he was available to assist me and call in another prescription to my pharmacy. I was on my way to feeling better the next day. When I had a question about my insurance claim the receptionist was very helpful and called me back within 5 minutes. I will definitely go back to this office and I will recommend it to everyone I know!
WOW, amazing urgent care for my 8 year old. Her doctor had an available appointment but when I got there, I would have been waiting a few hours before being seen. I walked right into this clinic and after only a few moments, my girl was being treated for both an inner and middle ear infection. Both the doctor and the nurse were not only professional but it felt like they were family. Front desk staff was also friendly, professional and patient with us. Extra time was taken by the actual doctor to explain the infection as well as the medication. AMAZING URGENT CARE CLINIC FOR CHILDREN! When was the last time your child's actual doctor spent more than 5 minutes with you?
I also had a great experience with this clinic. The facility is excellent. (The big screen TVs and interactive lighting built into the floor entertains the kids while they wait.) I went in without proof of insurance and the front desk staff did the research over the phone to confirm insurance while I was there. They went above and beyond. I too have only a $20 copay normally, but my URGENT CARE copay is $50, which is what they charged. For Sunday morning access to a physician when my daughter had a 103 fever, this well worth the extra $30. The physician was excellent.
This was a wonderful experience after a very eventful week. Even though the clinic did not take our insurance (United) the cost was not too tough for the pocket book. Dr. Rodriguez was amazing with our daughter and one of the most complete exams we have received. After seeing another urgent care, our own pedi, and caring for our child the best we could we finally received the care we needed and our child is on the mend. I WILL recommend this clinic to anyone who will listen! Please don't change your service! A truely unique and great facility!
Great bedside manners, no waiting time. The doctor spent a great time listening to my mother and reviewing my records, he called me back to check on my mom's health. Highly satisfied.
Fantastic clinic. They are friendly, knowledgeable, fast, thorough, and the clinic is clean and beautiful. I highly recommend this place!
Le tratan muy bien y entendi todo lo que explicaron . Fui sin cita yo y me atendieron de volada
Recibí muy buena atención por parte de todos. Se tomaron el tiempo para explicarme todo. Muy agradecido