We were introduced by a friend to the folks at United States Pools. We sat down and talked with the owners in regards to how we wanted our pool and patio remodeled.After a bit of time, our ideas were not just on paper but on the laptop screen as well! We were able to see what our pool was going to look like before the work even started. It was exciting!The pool and patio work came out better than we had imagined.My wife and I have, and always will, recommend United States Pools! They're great!
37881 Emerson DrPalm Desert, CA 92211
From Business: The owner and founder of American Pool Construction, Rick Willinsky has been working in the pool industry for over 35 years. Rick moved to California from Michiga…
Po Box 11272Palm Desert, CA 92255
RUN AWAY!!! This place is horrible! They tell you false information to get you to buy things that DO NOT WORK and then they DON'T LET YOU RETURN THEM!!I went in explaining that I had calcium ring around my pool's water line. The woman there suggested I buy a "erase it" and try it out. I was hesitant, because it was an expensive product. She reassured me that I could try it and if it didn't work for me, I could always return it. This made me more willing to try the product and bought it. The stupid thing didn't work. At all. Not even a little bit. I returned to the store the following day and tried to return the item. I had left my receipt at home so I assumed that I would only get store credit, but I was ok with that. When I brought it in, the guy behind the counter said that because I removed it from the package, I couldn't return it. He also said that even with my receipt, I couldn't return it because I had tried to use it. I explained that the previous clerk told me to try it and return it if it didn't work and he didn't care and suggested that I find another use for it, such as for my toilet. I could think of another use for it, such as using it as a weapon to assault this imbecile clerk, but instead I left, taking my business elsewhere.We will not return.
These guys SUCK! They make promises to complete our project and NEVER DO! I've paid them all their money and they STILL have NOT completed our Pool project. I WOULD NEVER, EVER, recommend these people for ANY project LARGE OR SMALL! We've been waiting since November 2013 to get our project DONE, still NO WATER in our pool! Don't let "Micheal" smooth talk you either, he's good at making promises and NOT fulfilling them....BEWARE!!!!
The finished product is beautiful, and we couldn't be happier with it.
You kept your word and once again, it looks like new decking. If I have any regrets, it is not going with a different patio surface, like you originally suggested. (When the time comes I hope to follow up with you and your company with a different patio surface per of course, what you would suggest).
I want to thank you for the excellent work on my pool and decking at my Palm Desert home.
I'm reading these reviews below and this has NOT been my experience AT ALL!!!! Mike and Jason are "nice guys", BUT they have been UNABLE to complete our pool project, in the 8-10 week estimate given at contract signing. In fact, we signed our Contract in November 2013 and 24 WEEKS later our pool is not even CLOSE to being done!!!! The concrete is still note framed out, the pool equipment is missing, the pool has not been plastered and basically the job has been "pushed aside" for other projects. Our HOA is in the process of FINING US $100.00 per day, for each day we go beyond our 5-1-2014 completion date! As you can see, I already KNEW pool contractors "drag their feet" so I requested a much longer (I thought) completion date to get the pool done....it has NOT happened. If you want your pool build fast and ontime, DON'T even think about U .S. Pools!
I had questions they would answer them or send someone out to check it for me. I soon switched over to have them also clean my pool so they could continue to keep everything working smoothly. It is nice that I can talk to my pool guy and he leads me in the right direction and lets me know what to do and who to contact. I have been pleased with the service and have recommended them to my friends as well.
I am thrilled with the way my pool looks after the resurfacing job was completed by United States Pools; looks just like new again. Also, I am very pleased with the diligent care the maintenance crews have exhibited in keeping it sparkling clean especially with the extraordinary amount of wind we have been experiencing here in the Valley.
I just wanted to write a short note to thank you and your team for all the great work you did reconfiguring, adding a tanning shelf and renovating our pool and spa. From the initial sales appointment through the finishing details, the work was handled quickly and professionally