My wife had Dave come and pick up her white Mercedes CLK350 for a wash and interior detailing. When she got the car back there was a fairly large irregular shaped area on the right front hood where the Clear Coat looked like it had been eaten away. I immediately called Dave and explained to him what was there and he immediately denied any wrong doing and blamed us for doing it after we got the car back. He didn't even offer to look at the problem to see if it was his fault. I took the car to our body shop and he confirmed that it was indeed a chemical that was used and it ate the clear coat off down to the primer. He had seen this done before with other customers. The cost to repair is going to be approx $500.00 and Dave wont return my calls any more so I can explain the cost, He just keeps texting us to say it wasn't his fault. Going to small claims on this one.
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
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I haven't don't any yelping lately but I just had to say something about this place. HARRY FOX "the owner" is one cool dude :D
Absolutely Disgusting service !!! Warning do not go here or waste your time or money !!!! I paid EXTRA MONEY to have my car detailed. I was ENSURED 3 TIMES that the package I bought would take out the little oil spots in my carpet ! I told them I was selling the car and needed it perfect. They told me indeed I would not be disappointed ! When I came out I was FLOORED !!! I could not believe it , ALL the spots were STILL there, AND it was still dirty… not just Some spots…. but dirt everywhere, I asked the guy if I could borrow his wet rag, and in front of two guys I LIGHTLY wiped the plastic part of the side of the seat, the door near the window, the door jam where you set in, the dash , the steering wheel and the console…… guess what… when I BARELY wiped it…. ( not scrubbed, but WIPED )…. it left a nice clean distinctive mark where I wiped it clean in those areas !!!! I COULD NOT BELIEVE IT ! I WAS going to tip them a big tip too !!! I asked for the manager, I told him about the extra cost I paid the the guy assured me 3 times the oil would come completely out… AND showed him where I myself cleaned. The manager literally had the nerve to say to me as if I am some kind of idiot…. “ oh, we don’t ever clean dashes here…. we DUST them !!!!! “ Oh my gosh are you kidding me ? REALLY ?????? UNBELIEVABLE !!!!! I asked for my money back, the manager was RUDE and REFUSED TO REFUND ME !!!!!!! SO, NO TIP, AND , I wonder if he thinks that refusing to refund me and being quite nasty is WORTH it in the long run when, his workers get no tips, and his business gets ALL THESE NEGATIVE REVIEWS… I am looking at this page and I see that I am not the only one…. they obviously have infuriated MANY customers !!! I agree….. STAY AWAY !!!!!!!!!!!!!!!!!!!!!! I Will also be sending a report to the better business bureau for their ripping off people, and not standing by their customers satisfaction !!! It’s jerk-offs like this that make people very picky, non-trusting, and who lose wonderful customer ( S ) business !!!!I didn’t want to click ANY stars on this one but they Make you click at least one !!!
$7.95 for an exterior wash is a bargain when that temp is 107 degrees. Took less than 20 minutes, and all the bugs are gone. plus a nice waiting area.
I had just had my Z4 repainted but broken sprinklers at a hotel caused it to get covered with water spots. I went in to this business for a hand wash, spot removal, and wax. They also "Fixed" the chip in my windshield (which is still there, BTW). Before I knew it, they ran the car through the automated wash anyway, causing numerous 's' shaped scratches in the finish. I wound up spending $110 to have my car damaged and to be told that the car must have had the scratches in it when I brought it in. When you pay extra money for a hand wash job that's what you should get. I will NEVER use this car wash again and highly recommend that, if you care for how your car looks, that you avoid them as well,