In 2010, I bought a new car with the promise of life time oil changes. Since the start, I have had a number of issues in my business with Palm Coast Ford.The oil level was always overfilled. The plastic engine shield at the bottom of the car was never covered back, and consistently dangled after their service. Driver's side carpet mat left dirty. Waiting times generally at least 45 min longer than promised.And finally... They broke a pan thread at my last oil change, and asked ME to pay for it! Service department manager John was rude. It took me almost 5 hours that day. Despite this, it wasn't fixed. At the end of the next day (as was promised), it still wasn't completely ready and I walked away. They didn't have a loaner for me.Today is the end of the third day and I don't have my vehicle.So, IT IS DANGEROUS to leave your car for even simple service at PALM COAST FORD.
5925 E Highway 100Palm Coast, FL 32164
From Business: Operational for more than 20 years, Flagler Chrysler-Dodge-Jeep is an automobile dealership that specializes in the sales of new and pre-owned vehicles. It deals …
No Honor....No Integrity and worst customer relations ever!!!Offered a price and renegged on the deal with no HONOR.....general sales manager didn't even try to fix a deal that went bad and try to satisfy a very unhappy customer after a fiasco that was caused by his employees. Unreal how they have a license to do whatever they want.Beware of these shady characters and this shady Place!!!!
Great Internet buy. Chris Smith, Teri Robinson and Shawn were a pleasure to deal with. Very efficent.
Take your business elsewhere. They are excellent at passing the buck and taking advantage of people. Poor Management, they aren't capable at taking responsibility as their own. Don't be fooled even if the vehicle is under warranty they will still push you to take actions in a different path by making a simple problem bigger than it should've been.
Never buy a car from this place!! Not only are they very rude, but they discriminate against age as well. If you look young you will get the run around and they will treat you like an idiot. We bought a used car and within days had issues and brought it in and they kept saying nothing was wrong with it. We brought it in 4 times within the first 2 weeks of purchase with the same exact issue and they kept saying there was no issue and that we just didnt know how the car was supposed to sound. We brought it into a mechanic and were told within 10 minutes what the issue was and once we brought it to the mechanic they said they cant take any other mechanics diagnosis. Real convenient since it seems they just dont want to fix it. Very rude staff, gave a horrible attitude towards us when we spoke very professionally. Horrible experience and i do not recommend this place! Never buy from them!