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Palm Coast Ford

Map & Directions
(5 Reviews)

1150 Palm Coast Pkwy SW, Palm Coast, FL 32137

(386) 447-3380

OPEN NOW
Today: 7:00 am - 8:00 pm
10
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Palm Coast Ford is an automobile dealership that specializes in new- and pre-owned cars, trucks and sport utility vehicles. Its new inventory includes several Ford models, including the Mustang, Escape and Focus. Palm Coast Ford s pre-owned inventory offers vehicles from several makes, such as BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, HUMMER, Hyundai, Kia, Lincoln, Mazda, Nissan, Saturn, Suzuki and Toyota. The dealership's finance department provides online credit applications, payment estimations and financing options through various certified lenders. It also operates parts and service departments that offer several manufactures-recommended parts and accessories. Palm Coast Ford is located in Palm Coast, Fla.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Brands
Ford, bmw, hyundai, kia
Payment method
financing available
Neighborhood
Downtown Palm Coast
Categories
New Car Dealers, Used Car Dealers
Other Information

Parking: Lot

Reviews

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Oleg V.

10/02/2016

Overall
Expertise
Professionalism

In 2010, I bought a new car with the promise of life time oil changes. Since the start, I have had a number of issues in my business with Palm Coast Ford.
The oil level was always overfilled. The plastic engine shield at the bottom of the car was never covered back, and consistently dangled after their service. Driver's side carpet mat left dirty. Waiting times generally at least 45 min longer than promised.
And finally... They broke a pan thread at my last oil change, and asked ME to pay for it! Service department manager John was rude. It took me almost 5 hours that day. Despite this, it wasn't fixed. At the end of the next day (as was promised), it still wasn't completely ready and I walked away. They didn't have a loaner for me.
Today is the end of the third day and I don't have my vehicle.
So, IT IS DANGEROUS to leave your car for even simple service at PALM COAST FORD.

Tim K.

06/14/2016

Overall
Expertise
Professionalism
Selection

No Honor....No Integrity and worst customer relations ever!!!

Offered a price and renegged on the deal with no HONOR.....general sales manager didn't even try to fix a deal that went bad and try to satisfy a very unhappy customer after a fiasco that was caused by his employees. Unreal how they have a license to do whatever they want.



Beware of these shady characters and this shady Place!!!!

Kaye M.

05/03/2014

Overall
Great service.

Great Internet buy. Chris Smith, Teri Robinson and Shawn were a pleasure to deal with. Very efficent.

krenzy

08/15/2013

Overall
beware!!!!

I saw the 2007 mini van I bought in the palm coast observer for $6900. I went to look at it. Was told about the 12,000 mile/12 month warranty it came with- which really appealed to me. I was lured inside & at 1st was told my trade in was worth a laughable price, ready to just leave, yet another manager came by to break me down just a little more. He offered much more for my trade, but by the time I left the actual price of the van had increased to $8900. That should of been a huge red flag!! Well less than 60 days from the date I bought it, the alternator went out along with an oil leak. I was out of town & stranded & called them wondering what I should do about the warranty. They sent me from dept to dept. then told me to have it towed to nearest ford dealership. I called palm coast ford 6 more times & every time was sent to a different dept. The finance dept said there was no such warranty on file, even though I have the paperwork to prove it. He hung up on me! My husband attempted to call them & they hung up on him twice. I thought we were buying from a reputable Ford dealer, but this place is a scam! I will be filing a report with the better business bureau & a lawyer.

Overall

Take your business elsewhere. They are excellent at passing the buck and taking advantage of people. Poor Management, they aren't capable at taking responsibility as their own. Don't be fooled even if the vehicle is under warranty they will still push you to take actions in a different path by making a simple problem bigger than it should've been.