To the person that wrote the bad review... the ups store did not overcharge you. You are basing your assumptions off of the ups website, and you have no clue how shipping actually works. If your box says 16x16x16 on the box... those are the inside dimensions... the actual dimensions are 17x17x17 for the outside (go ahead and measure it and you'll see). That size box goes at dimensional weight not actual weight... so you could have filled your box up to 30lbs for the same price. These are UPS rules... not the UPS Store. You would get the same price they charged you if you actually put in the correct info on the regular UPS website. Taking that box to the post office with that weight would double the price you paid. To go online and talk bad about a small business for doing their job, which you quite obviously know nothing about, is wrong.
I have been going to this UPS location for years. It was always busy and two to three people working the counter. Service was excellent. For years I have used the Online UPS Calculate Time and Cost before shipping my package so there were no surprises.Today, I was charged an additional $5.00 and when I asked why I was charged more I was told not everything is figured in.. That's BS! My package measured 16x16x16 in. and it was printed on the box... weight 20lbs...My receipt states 18.6 lbs actual weight 30.00 lbs billable Dims: 17.00x17.00x17.00 in. I was over charged. This is wrong.
Very rude like he was bothered by my question and very very expensive He charges double for everything.
Most expensive shipping store I've ever been. Go somewhere else and you will be able to ship the same product with the same carriage 5 times lower in price.
The service provided was good but the rate was far from the rate on the UPS site. The insurance was $25 more at this store than on the UPS internet site. I thought all UPS store have to charge the same amount well they don't. Beware and check out different stores.
This place is a complete ripoff. They charged me $19.00 to ship a 1 lb package to NY via FedEx Ground. I had the item packaged up already in a box and taped. They did nothing but put a label on it and hand it to the FedEx delivery guy when he came. After getting home and feeling as if I was overcharged, I went to Fedex.com and checked what the cost would have been if I would have printed the label myself. I expected perhaps a few dollars cheaper as they are a business and need to make money, I was shocked to see the same package would have cost $8.00 if I would have printed the label myself. I called and spoke with someone who sounded like he was the owner, although he never said he was and he gave me the run around about how much more reliable they are compared to USPS and how gas prices fluctuate so that's why the price fluctuates. The price doesn't fluctuate $11.00 in 30 minutes. Nice try Pack Rat, but I'll never visit your store again. I would advise anyone looking to ship via FedEx to find an alternate option.