Pawnshops: 10 Things to Know »
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10190 Riverside DrPalm Beach Gardens, FL 33410
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Three months ago I purchased a large wall unit at the West Palm Beach, Florida store. It was delivered with a factory defect such that it could not be assembled. The delivery team left the unit in my home in pieces partially assembled and the store manager Daniel promised to have it replaced. Almost 5 weeks later I took off work to meet the delivery team at my home for the second time to have the unit swapped out. They showed up with the wrong parts. I spent almost an hour on the phone with customer service trying to clear this up. BTW they could not care less that this huge 112" wall unit is currently sitting in pieces scattered all over my living space. They actually blamed me for working with the store manager and not them directly on the exchange. Finally they told me my replacement would be delivered in two weeks. That was 3 weeks ago. The problem still isn't resolved and no one has an answer at the store. Daniel (store manager) has promised to call me back twice now, but I guess he's too busy running the store to actually do it.Your company is a disaster to work with. It's hard to believe that a company of this stature would be so unbelievably bad at your job, but you really are. Another unit I purchased there was delivered with a scratch across the front of it, thank God there was no assembly required on that unit. I decided to just keep the scratched item because I can't imagine having to go through another nightmare like this. I will never again use your company, but I will certainly make sure I share this experience on every online forum that accepts reviews. BTW if I finally trip and break my leg or worse on the large iron rails left by your employees leaning against my wall for the last 8 weeks I will be very upset!
Very Expansive selection, the Longhorn Cowhide Rugs are great pieces to design a space with and add an individual touch. There's an option for any designed interior, from traditional cowhide rugs to dyed in colorful and even metallic options!
DO NOT ORDER ANYTHING FROM THIS STORE!THEY CLOSED STORE IN NAPLES, FL WITH NO WARNING. HAVE OUTSTANDING ORDER FROM 6/15 THEY STILL HAVE NOT DELIVERED AND WILL GIVE US NO INFORMATION OR HELP! AND WIL NOT REFUND ANY MONEY! TERRIBLE COMPANY! WOULD GIVE NEGATIVE STAR IF IT EXISTED!
I've been going to this store for years and have not only bought many pieces from them, but consigned furniture with them as well. They always have high-end merchandise, and many of them look like they're in new condition. The owner is actually very nice and will go the extra mile for the customers, like he has done for me. And his wife is a gem. This store is definitely worth your while to go to if you are looking to buy some excellent furniture at great prices.
Carpet that arrived was nice, but completely different than what was pictured….it was supposed to be a light green color, and was dyed a dark hunter green. The website says simple returns, but I have called 3 times and emailed twice, with no response. I wanted an exchange but now i just want to return it and be done.
WOW! what a fantastic store -- a real gem of a consignment shop! Best one I've seen yet, and I think I've seen them all in this area. All the great brand names and the furniture is excellent condition. What I also liked is that there is no pressure from anyone. If I needed help they politely answered questions, but no pressure to buy. Very clean and orderly too. Highly recommend it!
Best consignment store for furniture. Excellent quality and many of the items are in new condition. If you are looking for furniture, this is a "must go to" store, and their prices are very reasonable.
My husband went down to Interiors Showroom with two of my mirrors. I asked him to call me to let me know what the sales price would be, so that I could decide whether to let the mirrors go for the price the owner quoted.When the owner came out to give my husband an estimate, my husband politely stated that it was a good offer, and he would accept it, but he would just like to inform his wife of the offer, before he committed.The owner was very insulting, and in a nasty voice, said if he had to call his wife, than just forget it, he doesn't want them. My husband said please wait, i like your offer, but let him call his wife, itmwould just take a minute, and he was sure I would accept the selling price.Again, the owner was highly insulting, and nastily told my husband he can keep the mirrors, he doesn't want them, if my husband cannot make a decision on his own, forget it, and walked away.Because of the way my husband was treated by this man, we will never, ever, step in this shop. Ironically we took them to another consignment shop, which quoted a lower price to us, and we accepted it. I would have been glad to accept the quote from Interiors showroom, but we cannot do any business with someone who is so blatantly uncaring of the feelings of others.
Wish I had read the earlier review before dealing with this person. Would concur that the owner is one of the rudest individuals I have encountered in recent times. He should definitely not be in a business that involves interaction with the public in any context. Unsolicited, insulting, and totally inappropriate language directed at older people in general- I assume the majority of his clientele would fall into this category.On the day of the scheduled pickup- the owner had reviewed the articles to be consigned in person on two occasions- was informed that they would not be taking them- after mutiple cancelled pickups. This was the day before the home was to be vacated.The Jupiter Medical Center Thrift Shop. to which a large number of household items had been donated, agreed to pickup within the hour. They were wonderful to work with.In retrospect we should have made a decision at the outset of the process to donate the contents of the home to charity, felt good about ia donation going to a good cause and received the tax deduction, rather than deal with this business owner.Emptying a family home can be an emotional and exhausting process, the last thing we needed on top of it was to interact with this individual. He is in the wrong business.