This was the WORST experience ever I have four children and was looking for a reliable car I THOUGHT Gator of Palm Bay would be honest & sell me something reliable but instead they sold me a lemon I've had my car 1 month and it's already giving me problems I wouldn't refer this place to my enemy it's awful!
Don't buy here. They are completely unprofessional. They claim they thoroughly check out the vehicles prior to putting them on the lot. The way they check them is by clearing the codes that show up when the vehicles come in. We needed over $800 worth of work AFTER purchasing our vehicle due to their negligence.
If I could give zero stars I would. They accepted a wrecked trade in car, made the half assed repairs in house, didnt report it to carfax and then sold the car. They claimed it had a full inspection and was road safe. We paid cash for it and went on our way. That day the brakes went out on our drive home and the check engine light came on. We learn the brake lines are shot, and the radiator had a crack in it from a collision. The shop did a full inspection and said it looks like they fixed the body damage but didnt fix the mechanical issues. We called Gator to have them pay for the repairs and they told us to f*ck off and that it wasn't their problem. We brought up the documentation they provided us vs what the mechanic was saying and they said they couldn't care less. The GM said he could sell whatever he wanted in whatever condition to whomever, and once the car leaves his lot it isn't his problem even if they weren't fully detailed about their inspection or details. The Carfax showed no wreck and no major repairs. But the cars mechanical condition indicated otherwise. Do yourself a favor and do not buy a car there, STEVE, BARBARA, RANDALL will lie and produce fake documentation just to get a car off their lot
Just purchased my daughters first car. Was very pleased about the whole experience. The owner was the only person we had to deal with. Feel that we got a fair deal on a nice used car. Would recommend this dealer to my family and friends.
BEWARE OF THIS DEALERSHIP, "THE CAR CONNECTION" ON PALM BAY ROAD. DON'T GO THERE... DON'T BUY THERE.... TAKE YOUR BUSINESS ELSE WHERE BECAUSE THEY WILL SCREW YOU FOR GOOD.I BOUGHT A 2009 CHEVY FROM THEM AND FROM THE VERY FIRST DAY I BOUGHT THE CAR NUMEROUS PROBLEMS STARTED. EVEN THOUGH I INFORMED THEM ON THE SECOND DAY AND THEY PROMISED TO TAKE CARE OF IT BUT NOTHING HAS BEEN DONE TO THE POINT THAT NOW THEY HANG UP THE PHONE ON ME WHEN I CALL. ALL THEY WANT IS YOUR MONEY AND THEY DON'T CARE ABOUT KIND OF CAR THEY PUT YOU INTO AND GOD KNOWS WHAT MECHANICAL PROBLEMS YOU WILL BUY THE CAR WITH. ONCE YOU BUY FROM THEM THEY WILL REFUSE YOUR REFUND REQUEST AND YOUR REQUEST FOR THEM TO REPURCHASE THE CAR OR PUT YOU IN A SIMILAR ONE EVEN THOUGH YOUR SITUATION MAY FALL UNDER THE LEMON LAW.IN JUST NEARLY 51 DAYS AFTER BUYING THE CAR, IT STOPPED WITH ME. SO I TOWED IT TO THE DEALER. THEY CAN HAVE IT. NOW THEY'RE MAD AT ME CAUSE I REPORTED THEM TO FL HWY MOTOR AND BBB AS IF I AM AT FAULT AND I SHOULD HAVE JUST TAKE THE CAR AND SHUT UP. DON'T GO THERE... DON'T BUY THERE.... TAKE YOUR BUSINESS ELSE WHERE BECAUSE THEY WILL SCREW YOU FOR GOOD.
If I could put negative stars I would. after a 3 hour drive work with James Stuart get there and start working with him. I had a deal with Chase bank for 72 months at 4% and had an appointment to get it done. Of Course James said we can match them for your truck. He pushed it out so I missed my appointment at Chase and guess what I didn't get 72 months at 4% from Palm Bay Ford I got 84 months at 7% and what I was told is well now you have the truck you can call Chase Monday and get your deal you had. That was just the start. The truck was listed for weeks on THEIR web page for $44,937 the only reason I went to get the truck. What do you think he sold it to me for $46,937 and as I was driving home and released what happen I called James to let him know and I was told "NO" the internet price was $46,937 so I sent him a picture of the dealerships web page of that truck listed as $44,937. I got a call from James that is in error the price you got at $46,937 was what that price was.
I bought 2012 ford focus from them 6 months ago.Now 2 days ago someone almost changed lanes into my car my had to slam on my brakes and swerve over , after that my car just shut down on me it wouldn't turn on until after 8 tries then it vibrated and shuck so much it couldn't go over 10 mph. I eventually made it to Greenway ford at that point their service professionals and my insurance company went over the damages and what caused it ect. They informed me after looking at all the history on this car there has been many replacements and changes done to this car before I owned it. After further research there is a recall on this specific 2012 Ford Focus for the transmission failing at any given time which causes a higher accident and crash rate and bodily injury to the driver. I COULD NOT BELIVE this delariship DOES NOT care to enclose this information to a customer before buying this vehicle. They did nothing for me except LIE and DECIVE ME. These people only care about making money
We both bought, and had a vehicle worked on. We were lied to numerous times! I tried to leave negative feedback, but they seem to like removing it and blocking the computer. Now I have the truck at a real dealership being fixed! I don't recommend you buy or have work done!
Do not believe the prices on used vehicles as they advertise them in the newspaper. The "fine print" says to add another $3,000 to the price in the ad! I didn't realize this until I went in and found that a car advertised as $9,995 was actually $12,995. I don't know why they do this!! On the plus side, they do have a lot of good, clean used cars and the salesman that helped me was very nice.
Worest place ever to buy a car. The Car Connection in Palm Bay Fl are snakes. I bought a 2006 Pontiac G6. In the past year I lost a job due to the car breaking down, was in a accident due to parts they had glued on and failed. My brakes locked up, my power steering went out while driving, my lights failed and stopped working due to parts being electrical tapes without my knowledge, my blinker shaft was hot glued together, after a years of fixing that stuff two days later after paying 500 on more parts my transmission broke. They are horrible people.