Von Sydow's Moving & Storage
250 E Illinois Ave, Palatine, IL 60067
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Von Sydow is a company of scam artists. My family and I got severely burned by their bad business practices. one example is how they pack moving boxes. their movers filled a giant box full of packing paper to pack one of our couch pillows. that's right, one of our couch pillows was wrapped with a huge stack of packing paper (which we paid for) to fill a giant box (which we paid for). they did this kind of thing with every box they packed and charged us ridiculous amounts of $.
do NOT call them! if you do, you WILL be sorry!!!!
if this site didn't require that I give them at least one star, I wouldn't have given them even one.
We used this company because we could not find poor reviews, so now I am writing one so people know what they are in for.
The movers took hourly smoke breaks, one was older than my father, and they admitted to forcing furniture into the truck to make it fit. We paid the night of the move and told the driver about all of the severe damage to our furniture and were told to file a claim. We did and we got a letter stating we had to pay more before they could work on the claim because they made a mistake in billing-twice. We bought the extra insurance and believed we would be reimbursed according, so we paid the extra money. The repairman brought over Minwax to fix gauges in wood, which is still coming off to this day. It took two months for him to "fix" things because someone else was always more important, then he would spend 30 minutes here and leave. When he "fixed" what he could, we were told we would be getting a check for what he couldn't fix, and he picked an arbitrary number barely even more than the insurance cost, and much less than the extra money we had to pay. The owner was rude, laughed at me, and told us to take him to court and see what happens.
Absolutely everyone was unprofessional, lied to us, and they did not honor the insurance and now we live with all our damaged furniture .
DO NOT TAKE A CHANCE!