Palatine Inn Restaurant
95 W Northwest Hwy, Palatine, IL 60067
Cuisines: Mediterranean, Greek, American, Family Style, Breakfast, Brunch & Lunch, European, Continental
Price Range : Below Average
No coupons available
We always have great food and service each time dine at this restaurant. However, this past Sunday at 11 AM we went there to enjoy breakfast. Got seated quickly, but waited over 5 minutes before our waitress came over to take our order. The bus boy was courteous. We complained to him about the long wait without anyone acknowledging us, and he found another server. She came over to apologize and wanted to know we want something to drink. she also said the other service was notified and will be coming over.
Our server came, and offered no apologies, and began by saying-OK, what do you want to order. Behaved if nothing was wrong. She took our order, food was great. She never checked to see if everything was OK. Got our check.
When asked by the cashier if everything was fine. I answered no. Our server seemed to have an attitude and we hoped never to see her again. He just stared at me and offered no apology or anything. Got my change and walked out--not to go back there again!